I've been using the bags, the small glass container, and the wine saver for a couple weeks now and am liking the system! I've been washing and reusing the bags without issues and food is being kept fresher for longer.
The seals do not work properly on the glass containers, they do not seal even after cleaning the rims of the containers
Response from Zwilling.comBy Consumer Relations, October 1, 2024
Thank you for your review and for your feedback. We apologize for your experience as this is not common. Our container lids feature a double seal to create perfect closing. We recommend wiping the rubber around the seal of the release valve inside and out and the surrounding lid and the containers before sealing to ensure the sealing area is dry and clean before trying to seal. If you have further questions please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you.