The knife is absolutely wonderful, it cuts right through the foil in one go. However, the secondary hinge when you're trying to pull the cork is slightly too long and makes it want to kick out a bit in the pulling up motion... while it's usable, it makes it a bit awkward when i'm doing wine service at a table. The search for perfect wine key continues I fear.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Customer Care, September 8, 2026
Thank you for sharing your feedback with us. We’re sorry to hear about your unsatisfactory experience, and we would like the opportunity to investigate.
We have reached out to you regarding your concerns and kindly ask that you get back to us at a time convenient for you so we can further assist. If you have not seen our communication, please ensure it did not filter to your spam or junk folder.
Alternatively, you are welcome to reach out to us and provide case #01853687, and a member of our support team will be happy to assist.
[This review was collected as part of a promotion.] This corkscrew feels great in my hand and makes sharing a bottle with friends just a little bit more of a pleasure.
Smooth as silk. Heavy in my hand. Incredibly well built. The coated corkscrew will take a little time to get used to, it slips a bit when first entering the cork. And the double action lever will take some time to be efficient with it. But, oh is this thing a beauty.
Great waiter’s knife. Delivered as Channel Advisor
on June 10, 2021
Posted by: SN10306
Verified Purchase:Yes
Beautiful waiters knife. The pictures do it no justice and the handle has grey marbling interspersed with the black. The only thing that would have been better is if they advised that the delivery will be reflected as Channel Advisor by UPS. This caused great confusion as I was on vacation, had not expected the package to arrive 6 days early, and had to arrange for a neighbor to get said “mysterious” delivery.
UPS: Delivered your CHANNEL ADVISOR package on 05/22/2021 at 12:23 PM.