Customer reviews from greenworkstools.com
Greenworks - 24V 15" Brushless String Trimmer, 0.080" Dual Line - Tool Only, Battery and Charger Not Included
Average customer rating
4.4
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
169
4 Stars
43
3 Stars
8
2 Stars
15
1 Star
11
89%of customers recommend this product.
(
187 out of
209)
Customer Reviews for Greenworks - 24V 15" Brushless String Trimmer, 0.080" Dual Line - Tool Only, Battery and Charger Not Included
Posted by: Andy100
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight, easy to put together, and works well.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not up to the Greenworks standards
on August 15, 2024
Posted by: Twiggy
Never got it to work correctly. We love our other Greenworks tools, but could never figure out what was wrong with this one. I ordered replacement line, but that didn't help.
Response from greenworkstools.comBy Greenworks, August 16, 2024
Hello Twiggy.
We are sorry to hear about your experience when using this 24V 10" trimmer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com.
All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about your experience when using this 24V 10" trimmer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com.
All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy, light weight
on July 23, 2024
Posted by: Jane Ann
from Jackson Tennessee
Gender:Female
[This review was collected as part of a promotion.] This is my second Greenworks Trimmer. I love that it is light weight and uses a battery. No more gas and oil to mess with.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Mixed feelings
on July 16, 2024
Posted by: Supermom
from Brookings, OR
Gender:Female
[This review was collected as part of a promotion.] I like that it is lightweight & easy to use but it should work longer on a charge. Each time I used it, it only runs for 10 minutes, then the battery needs recharged again. You can't get much done with only 10 minutes of run time.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 16, 2024
Hello Supermom.
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Nashville, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extremely pleased with this purchase. It is as advertised.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
This is my second purchase of this product. Loved my first one.
on July 11, 2024
Posted by: Shar13
from Blairs Mills, Pa.
Gender:Female
[This review was collected as part of a promotion.] This is my second purchase of this product. Loved my first one. Did an amazing job. I would purchase this again and again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jim ol
from Burdett, ny
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to assemble, charges fairly quickly, lasts for a good amount of trimming
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not very satisfied.
on July 7, 2024
Posted by: Bill52
from Destin, FL
Gender:Male
[This review was collected as part of a promotion.] 2nd time I’ve used the unit. The charge lasted about 12 mins.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 8, 2024
Hello Bill52.
Thank you for taking the time to reach out to us. We are concerned to read you are getting approximately 12 minutes. The Run-times varies based on grass conditions and operator’s technique.
We would be happy to investigate to see whether your run time would be considered average; please start a Live Chat on www.greenworkstools.com or contact our customer support center at 1-888-909-6757.
Thank you for taking the time to reach out to us. We are concerned to read you are getting approximately 12 minutes. The Run-times varies based on grass conditions and operator’s technique.
We would be happy to investigate to see whether your run time would be considered average; please start a Live Chat on www.greenworkstools.com or contact our customer support center at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com