Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Average customer rating
4.7
(3,029 Reviews)
Rating breakdown 3,029 reviews
5 Stars
2,336
4 Stars
560
3 Stars
86
2 Stars
32
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Customer Rating
5
A breath of fresh air
on August 10, 2026
Posted by: CkDudeontheStreet
[This review was collected as part of a promotion.] I chose to swap back to Samsung after a few years bouncing between different manufacturers. My first smart phone was a Galaxy 3 and now after seeing reviews and testing out a 25FE it has been an amazing experience. The interface is smooth and user friendly, samsungs one UI is incredible from its simple but crisp design to how quick it operates. I intend to stick with the phone until the day it stops working which on that note. This phone is an absolute work horse. I use word, excel and outlook daily on this phone with no issues of stuttering or overheating ( unlike my prior phone ) which makes me day to day work life a lot easier. So My choice to come back to samsung has been a fantastic decision that I will stick with for many years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Device runs slow
on August 10, 2026
Posted by: Luvsamsung
[This review was collected as part of a promotion.] "I chose" I always buy Samsung phones, electronics, appliances and TVs. This has to be the worst phone ever. I just bought a samsung washer and dryer and unable to afford a new phone. I might have to go with a cheaper different brand I don't think my phone will last for more than another month or so. I have taken it to my carrier.
More than four times and they told me, I need a new phone.
More than four times and they told me, I need a new phone.
Value
2
Response from Samsung USBy R&R Team, August 13, 2026
Hi there Luvsamsung, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We completely understand how frustrating it is when your device is not meeting your expectations. We have provided a link to an article to help you adjust the refresh rate for your device to help you maximize the speed of your device. We have also provided a link to the complete manual and the Samsung Support Team to help you any time you have questions or experience anything out of th eordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Fa Phone.
on August 10, 2026
Posted by: Ashfromacity
[This review was collected as part of a promotion.] My device is perfect. No matter what im doing my phone works perfectly! Even if I drop my Phone in water, Drop it on the ground. It works fine no issues at all. Even if I heat up my phone it warns me, or moisture in my phone it immediately warns me. Regardless no issues! I chose Galaxy everytime.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not so great features
on August 10, 2026
Posted by: BinoB123
[This review was collected as part of a promotion.] I chose thinking this a good phone, but it's UI is not friendly and the phones performance is not that great. It's a mediocre phone with a high price. Xiaomis phone with 1/3 price has better picture quality and performance. Screen is so poor that it got a scratch while I kept it in my pocket.
Value
3
Response from Samsung USBy R&R Team, August 13, 2026
Hi there BinoB123, thank you for sharing your feedback on your Samsung Galaxy S25 FE. We know upgrading to a new device can cause frustration as you work to customize your device, and discover the differences from what you've used in the past. We have provided a link to the complete manual to help you with the settings and discovery of your device. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 10, 2026
Posted by: Mel2664
[This review was collected as part of a promotion.] I chose samsung galaxy s25fe for the great cost, it has an awesome camera long battery life. Great for streaming and anything else you would use your phone to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This one has great camera quality and a lot of enh
on August 10, 2026
Posted by: Kittengirl12
[This review was collected as part of a promotion.] I chose this device, and I just use this for personal pleasure and occasional picture taking. It's got pretty good camera quality and camera upgrades/settings. It's pretty easy to operate and like the features that allow me to optimize my phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Smart Phone for a Busy Entrepreneur
on August 10, 2026
Posted by: SweetEnvie337
[This review was collected as part of a promotion.] With a busy life as a mom of two kids, a homeowner, a business owner of two thriving businesses and a gal pal i love the versatility of my phone. It is lightweight, quick and stylish. It can fit into the smallest of spaces and when I need it to command attention it does! I chose this phone because of the look and design. It has been a great asset to my team both at home and work. I love this phones interface, it is very user-friendly! I look forward to using my phone for many more years to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on August 10, 2026
Posted by: Oldfun
[This review was collected as part of a promotion.] Lots of streaming and research. Weather pretty easy to use
Value
4
Written by a customer while visiting Samsung US