Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Average customer rating
4.7
(3,026 Reviews)
Rating breakdown 3,026 reviews
5 Stars
2,333
4 Stars
560
3 Stars
86
2 Stars
32
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Customer Rating
5
Excellent device
on September 18, 2025
Posted by: GT1984
[This review was collected as part of a promotion.] Loading speeds are phenomenal for streaming and games, easy to use , camera is wonderful for landscapes and portraits the device overall is amazing definitely a game changer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is really great just the battery sucks
on September 18, 2025
Posted by: Frankg310
[This review was collected as part of a promotion.] The phone's really great it's just the battery that does not last like other phones
Value
3
Response from Samsung USBy R&R Team, October 31, 2025
Hey there Frankg310, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important the lasting battery life of your device is to you, and we would love to help you troubleshoot this experience at your convenience, and have provided links to resources to assist you directly. We have also shared a link to the Samsung SUpport Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great soft and hard design
on September 18, 2025
Posted by: Sl00terclown
[This review was collected as part of a promotion.] This phone is great in design and affordability. Has excellent screen resolution. Great cameras as well. Without costing you a house mortgage to own. The best feature is the Galaxy AI. The Galaxy AI is very human user friendly, by this it has high capability, yet it doesn't try to take over or get confused when accomplishing simple every day tasks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another great Galaxy device by Samsung
on September 18, 2025
Posted by: GalaxyLVR
[This review was collected as part of a promotion.] I ordered the S25 FE for my girlfriend to replace her S23 FE she loved so much.
When It arrived, I surprised her with it and she started ripping opening the box like a kid on Christmas morning.
When It arrived, I surprised her with it and she started ripping opening the box like a kid on Christmas morning.
She immediately started comparing it to her 23 FE.
These are the differences she noticed and loved the most.
First thing was it's screen size. It has a noticeably larger screen. .3 of an inch bigger. It's brighter @ 1900 nits vs the 1500 nits of her old phone.
Next, the thickness. The S25 FE is much thinner. It also has a flat edge frame as opposed to the curved frame of the 23 FE. The matte textured rear panel is also an upgrade from the glossy rear of the 23 FE. All of this makes holding the 25 FE much more enjoyable.
When turned on, she noticed it's significantly faster as she was able to transfer everything to the new phone and have it completely set up in just a few minutes. 10 core cpu vs 8. Oh yeah!
After further research into her new toys specs, we noticed the battery was larger. It has a 400 mAH larger battery, which is great since she is at work for 10 hours a day, increasing the need for more power.
With 7 years of updates vs the 4 with the 23 FE, you can't go wrong. Safety first!
Finally, after seeing the commercials about the Galaxy AI feature, she decided to take it for a spin. According to her, she doesn't know how she made it this far without using it before. lol
All in all, this was a great buy and she's happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around upgrade from a standard S21
on September 18, 2025
Posted by: JayVon
[This review was collected as part of a promotion.] Was looking for a phone that was a decent upgrade from my S21, and so far this phone has not disappointed.
Pros (compared to the S21)
-Apps load much quicker, I would say almost by 2-3x
- Apps are also less laggy and more responsive
- Larger screen size (might be a con to some
-Thinner, so I think it cancels out how much pocket space it takes up with it having a larger screen
- Better HDR, as colors are more vivid and blacks are more pronounced
- Noticeably brighter screen
- Galaxy AI features
- Noticeably better pictures from cameras on front and rear
- Apps are also less laggy and more responsive
- Larger screen size (might be a con to some
-Thinner, so I think it cancels out how much pocket space it takes up with it having a larger screen
- Better HDR, as colors are more vivid and blacks are more pronounced
- Noticeably brighter screen
- Galaxy AI features
- Noticeably better pictures from cameras on front and rear
Cons
- Only fault I can find is it has the same amount of RAM at 8GB as the S21. However, if you use your phone like I do just for streaming videos, Spotify, Gmail, social media, and some like basic gaming apps like Sudoku and Solitaire to kill time, then 8GB is more than enough. Chances are you will never even go above 7GB, especially if you are making sure you don't have like 50 apps open in the background. If you are playing PUBG, Fortnite, Call of Duty, filming 4k/8k videos while also editing them, or you are running extensive AI tasks on your phone, you might want to look at S25 or better that have more RAM and a better processor.
- Only fault I can find is it has the same amount of RAM at 8GB as the S21. However, if you use your phone like I do just for streaming videos, Spotify, Gmail, social media, and some like basic gaming apps like Sudoku and Solitaire to kill time, then 8GB is more than enough. Chances are you will never even go above 7GB, especially if you are making sure you don't have like 50 apps open in the background. If you are playing PUBG, Fortnite, Call of Duty, filming 4k/8k videos while also editing them, or you are running extensive AI tasks on your phone, you might want to look at S25 or better that have more RAM and a better processor.
All and all great phone and satisfying upgrade for me personally. Phone might not be high-end enough for some power users and gamers though or a big enough upgrade if you are coming from the S24 FE or S23.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
it's all you ever need
on September 18, 2025
Posted by: jkschulz
[This review was collected as part of a promotion.] I use it for research purposes "Gemini AI" and taking great photos of work or play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My phone is alive
on September 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My phone is my lifeline to the world. It keeps me untouched with freinds and family. As well as keeping me entertained. Through social media.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on September 18, 2025
Posted by: Thankssomuch
[This review was collected as part of a promotion.] So far so good. The battery lasts so much longer than my last phone. It was definitely time for an upgrade. I haven't used the Galaxy AI yet but it looks promising. Great touchscreen too,really responsive.
Value
5
Written by a customer while visiting Samsung US