Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Average customer rating
4.7
(3,029 Reviews)
Rating breakdown 3,029 reviews
5 Stars
2,336
4 Stars
560
3 Stars
86
2 Stars
32
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Customer Rating
4
Meh had better
on October 10, 2025
Posted by: Boombaby
[This review was collected as part of a promotion.] It is slow at times and the keyboard is not made for a man.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
First time android user
on October 10, 2025
Posted by: Mandalorian
[This review was collected as part of a promotion.] First time I've had an android device and I love everything about it. So much more customization for it. It seems like every day I use it I find something new about it that I love, from the Google Ai to just pure customization aspects of the theme or keyboard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My First Samsung in 26 Years
on October 10, 2025
Posted by: Nurs3Shay89
[This review was collected as part of a promotion.] I enjoyed this new Samsung phone. It's unique, slim and light. I've not had a Samsung phone for 26 years. I truly enjoy it. I was told it is one of the best phones out and I absolutely agree.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
ok product
on October 10, 2025
Posted by: thatguy
[This review was collected as part of a promotion.] I don't use galaxy AI because I am so use to asking Google. The phone is a little big for my liking but it seems to do whatbI need it to do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Ultra 1T memory for all your stuff, data
on October 10, 2025
Posted by: CBlue69
[This review was collected as part of a promotion.] I have not used the ai as of yet. Everything else on my Ultra is outstanding and I highly recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Application
on October 10, 2025
Posted by: Sissy1025
[This review was collected as part of a promotion.] I can't understand why Samsung would STOP using its messaging application, on the 25 I'm forced to use goggle or download one that has ads. This is weird to me. I'm close to returning it and just stick with the 24.
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hi Sissy1025, thank you for sharing your thoughts about your Samsung Galaxy S25 FE. We know that changing software features can come with frustration and a bit of a learning curve. We have provided a link to the complete manual for your convenience to help you best align the settings and features to your usage preference. We have also shared a link to the Samsung Support Team to assist you further if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy s25 Fe is a great phone
on October 10, 2025
Posted by: Daveyf88
[This review was collected as part of a promotion.] The Galaxy S25 Fe is a great phone. The Galaxy AI is amazing. The things it can do will blow your mind. There's alot of memory for apps. It also streams fast and in high quality plus the camera takes the best pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone but battery life is absolutely awful
on October 10, 2025
Posted by: Sharker092224
[This review was collected as part of a promotion.] Sometimes my phone will crash while playing games and while streaming videos on YouTube, netflix and other platforms. It will go through 20% battery in an hour. I'm not a fan of galaxy ai either I think it's trippy. The picture quality is crisp though. You can see all your facial pores and every blemish. It's actually quite beautiful.
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hi there Sharker092224, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it is when you have a new device that is not meeting your expectations for battery life. We have provided links to a few articles to help you maximize the battery life at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US