Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Average customer rating
4.7
(3,029 Reviews)
Rating breakdown 3,029 reviews
5 Stars
2,336
4 Stars
560
3 Stars
86
2 Stars
32
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Customer Rating
5
Is very good for games
on November 20, 2025
Posted by: Isaimattias
[This review was collected as part of a promotion.] Galaxy ai is very good for things like editing and I love Samsung so much and this phone is very good for gaming.
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey Isaimattias, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We couldn't be happier to hear that you are so pleased with the usage of your device whether using Galaxy AI for your editing, or enjoying your favorite gaming. We would love to hear from you again any time in the future whether you have questions, or want to share additional feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on November 20, 2025
Posted by: Love2textmyself
[This review was collected as part of a promotion.] Coming from A15. Anything is better than that fossil
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hi there Love2textmyself, thank you for your feedback on your Samsung Galaxy S25 FE. We are so happy to hear how pleased you are with the upgraded features and capabilities of your new device. We have provided a link to the complete manual to help you fully discover what your new device can do every day for you. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on November 20, 2025
Posted by: Musicgal
[This review was collected as part of a promotion.] I have the Galaxy25fe. I have been disappointed with it since I got it in September....actually the launch day. It is slow and there are glitches that are inconvenient. Example....music will play off of fb and won't stop unless I restart the phone, accidental touch screen locks my screen and is tough to swipe to clear.I do like the AI feature though. I do not reccomend this phone and will upgrade as soon as I am able.
Value
2
Response from Samsung USBy R&R Team, November 20, 2025
Hi there Musicgal, thank you for your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when you have a new device that is not aligning to your expectations. We have provided a link to an article to help you adjust the refresh for a smoother faster browsing experience. We have also provided a link to an article to help you with any third party apps that are not operating as intended. We also have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new S25FE!
on November 20, 2025
Posted by: Mittenman
[This review was collected as part of a promotion.] I really appreciated the ease of migrating and setting up new phone. The new AI assistant (Gemini) integrates into the Google Home environment quite well. I look forward to fully exploring the life improvement potentials that my S25FE with the Galaxy AI agent give me.
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hi there Mittenman, thank you for your feedback on your Samsung Galaxy S25 FE. We are thrilled to hear that you are loving the usage of your new device, found the inital setup to be easy and seamless, and that you are finding so many uses for Galaxy AI especially when integrating it in to your home. Please, reach out to us again in the future any time you have questions or additional feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great and easy to use.
on November 20, 2025
Posted by: Domthemom
[This review was collected as part of a promotion.] Nagsdhjkhd s chkkhfdvbjkkbcjvkvkvjcyxgxgcjcvkvch s sick
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The FE is amazing
on November 20, 2025
Posted by: Noxy24
[This review was collected as part of a promotion.] The new FE is smooth and has better galaxy ai and all around an upgrade to my previous phone
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hey Noxy24, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S25 FE. We are so happy to hear that you are finding the usage of this device smooth and easy, and that Galaxy AI has been useful for your for a range of tasks. We would love to hear from you again in the future if you ever have questions, or want to share more thoughts about your Samsung products with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite phone
on November 20, 2025
Posted by: Taz42y
[This review was collected as part of a promotion.] This is my favorite device. The camera is spectacular. I can scan forms, she reminds me to take my medication. I love ❤️ her (my galaxy S25 FE) name is Tazy the telephone.
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hi Taz42y, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are thrilled to hear that you are loving this device, and that it has been your favorite device you've had so far. We hope you'll reach out to us if you ever have questions or additional feedback about your Samsung products you would like to share. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is better than expected!
on November 20, 2025
Posted by: NITOTHEBARBER
[This review was collected as part of a promotion.] Great device easy to use great graphics for games and for social media sights
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hi NITOTHEBARBER, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We are so happy to hear that you are finding the graphics pleasant for your gaming, and that you are enjoying your social media on your new device. We have provided a link to the complete manual for your device to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US