Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(3,029 Reviews)
Open Ratings Snapshot
Rating breakdown 3,029 reviews
5 Stars
2,336
4 Stars
560
3 Stars
86
2 Stars
32
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
I love it it has great features
on December 6, 2025
Posted by: Plummer05
[This review was collected as part of a promotion.] I love my S25 ultra it is the best Samsung I have bought so far
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ok overall
on December 6, 2025
Posted by: OPALSBOX
[This review was collected as part of a promotion.] It works ok I wish the flashlight turned on like Motorola and I dont like the screenshot method...
Value
3 out of 5
3
Response from Samsung USBy R&R TeamDecember 9, 2025
Hi Opalsbox, we appreciate your feedback on your Samsung Galaxy S25 FE. We know changing manufacturers and operating systems can come with a bit of a learning curve. With regards to the screenshot feature, you have two options available to capture that include the press of the power and volume button at the same time, or a swipe across the screen with the side of your hand. We have provided a link to the complete manual to assist you with additional features and shortcuts to help you maximize your experience with your phone. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great device
on December 5, 2025
Posted by: Meachi
[This review was collected as part of a promotion.] This is a very great phone, however your best functioning is when you optimize the device throughout the day. Previously open apps do not completely close when you exit them. So optimizing will close them and device processes at warp speed.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Had the phone 6 months review
on December 5, 2025
Posted by: 1stTimer
[This review was collected as part of a promotion.] First time I ever bought a commercial advertised cell phone. It was definitely the most expensive phone I've ever owned. I like that it's slim and light weight. I absolutely hate the battery life. I like to listen to music with it and I've had the phone 6 months the battery expanded and broke off the back of the case... im currently looking for a replacement..
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Reliable Phone
on December 5, 2025
Posted by: MrsENP2
[This review was collected as part of a promotion.] Galaxy A1
My phone is several years old and I'd like to upgrade to something newer
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the features, also easy to navigate the scr
on December 5, 2025
Posted by: Bighutch
[This review was collected as part of a promotion.] I use my phone all day. Haven't had any issues with it, also learning how to use the AI feature .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is one of the best Samsung Galaxy phones.
on December 5, 2025
Posted by: MrJP510
[This review was collected as part of a promotion.] The Galaxy S25 FE incorporates a full suite of Galaxy AI features—like Generative Edit for photos and Live Translate—bringing flagship-level smart tools to a more affordable device, though some reviews note slightly slower AI performance compared to the top-tier S25 models.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great product.
on December 5, 2025
Posted by: Honica
[This review was collected as part of a promotion.] The new feature on AI is a great thing to have especially when you are as old as I am these new features help
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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