Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Average customer rating
4.7
(3,029 Reviews)
Rating breakdown 3,029 reviews
5 Stars
2,336
4 Stars
560
3 Stars
86
2 Stars
32
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Customer Rating
5
The S25FE is the best phone I've ever had!
on March 30, 2026
Posted by: GalaxyS25User
[This review was collected as part of a promotion.] The features on this phone are amazing. The Galaxy AI is cutting-edge and one of my favorite things are the picture Moji, reactions for messages. The camera is far more superior than any other phone cameras i've used! Whether I'm gaming, banking, or just scrolling social media, it is lightning fast😁
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Basically does the job
on March 30, 2026
Posted by: Oldmanwithphone
[This review was collected as part of a promotion.] It's a phone. It does the job. While advertised ad having a bigger battery, a charge does not last nearly as long as my s21fe. Overall. I am underwhelmed.
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hello Oldmanwithphone, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We are pleased to hear that you are able to take care of all of your daily needs with your device. We have provided links to a few troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with the battery of your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy is the best. AI works Fantastic.
on March 30, 2026
Posted by: Dmoney
[This review was collected as part of a promotion.] I use my galaxy like it's a personal computer. It's AI feature speed things up for me so could complete my daily task with ease. Best phone out there, you should get one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is user friendly with help available.
on March 30, 2026
Posted by: Cjwomacker
[This review was collected as part of a promotion.] My Galaxy S25FE takes great pictures. I use my phone to stream games and movies.
The memory is adequate to keep streaming and never has to buffer content.
The memory is adequate to keep streaming and never has to buffer content.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on March 30, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] This phone is great because of how big it is and I can see the screen perfectly. Easy to navigate and tons of great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First Galaxy since the 22 ultra
on March 30, 2026
Posted by: GeebleGobble
[This review was collected as part of a promotion.] I absolutely love this model of the S25. The FE gives me the features and performance I need. I work for a large retail company and utilize the power and performance of it to be quick at work. I use the Samsung AI for setting a bunch of my calender events, timers, clocks, and etc. The body of the phone feels smooth along with the back glass. I don't use the wireless charging often but I do at night when I go to bed. It charges it fully by morning and helps me get my day started quicker by lifting it. An overall great experience and I have recommended this to friends. It's a great device for your everyday needs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Absolute, poor quality.
on March 30, 2026
Posted by: Doglegjake
[This review was collected as part of a promotion.] I will never, ever own another Samsung phone again.
Value
1
Response from Samsung USBy R&R Team, April 2, 2026
Hi there Doglegjake, thank you for your feedback on your Samsung Galaxy S25 FE. We know how important your phone is to you for a range of daily tasks, and how frustrating it can be when your device is not meeting your expectations. Without knowing what frustrations you may be experiencing with your device, we have provided a link to the Samsung Support Team. They can work with you directly through chat to ensure your device operates as intended, and you are able to customize to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal
on March 30, 2026
Posted by: Tyrese
[This review was collected as part of a promotion.] I love the whole Galaxy Ai ecosystem and basically everything. Its the lowest model s25, but you still get majority of flagship feature that you can only dream of on most iPhones.
Value
5
Written by a customer while visiting Samsung US