Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Average customer rating
4.7
(3,029 Reviews)
Rating breakdown 3,029 reviews
5 Stars
2,336
4 Stars
560
3 Stars
86
2 Stars
32
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Customer Rating
5
A great camera a great storage great everything
on March 30, 2026
Posted by: Nixon25
[This review was collected as part of a promotion.] It doesn't really lag I get really good 5G service with it it has the Gemini generator or whatever and I can look up anything all I have to do is say hey Google or hey Gemini and my phone does the rest I've dropped it a couple times and it's worked out perfectly cuz I've had really bad luck with dropping my other phones and they just completely shot her normally I buy an Ultra but I couldn't afford one this time and so I had to settle for this which this is almost as good as an ultra just without a PIN pretty much I love the pain I miss the pin but this is almost just as good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25FE customer review.
on March 30, 2026
Posted by: Codyhoff98
[This review was collected as part of a promotion.] Galaxy AI has helped me out a little, but I do wish that it would do a little more graphics upgrades.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung galaxy s25 fe
on March 30, 2026
Posted by: Carlthellama35
[This review was collected as part of a promotion.] Fairly outdated phone for 2026 I must say. Seems like phones I had 5 years ago do the exact same features
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hello Carlthellama35, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 FE with us. We understand that upgrading to a new device can come with a bit of a learning curve as you adjust to the shift towards a more intelligent device with Galaxy AI. We have provided a link to the complete manual for your device to help you discover these new and updated features. We have also shared a link to the Samsung Support Team to assist you any time you have questions, or if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone so far! The speed and memory are great
on March 30, 2026
Posted by: PODarkness
[This review was collected as part of a promotion.] Great phone!! Love it so far! I had the Samsung galaxy S20 for 5 years. I finally upgraded. They are tough with exceptional memory capabilities. 5 stars 🌟
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 30, 2026
Posted by: BMG132723
[This review was collected as part of a promotion.] Love the AI feature. I actually found a phyc. trough this feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on March 30, 2026
Posted by: Love65
[This review was collected as part of a promotion.] I use my phone every day great phone I recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top notch S25 FE
on March 30, 2026
Posted by: Blulove
[This review was collected as part of a promotion.] Galaxy AI on the S25 FE helps me with searches that all the things I have to look up. It assist me with work things that I do at work. I love the camera on this phone clear and crispy. Seamless to connect to my buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Having issues. Blurry videos. Maps misses places.
on March 30, 2026
Posted by: SILKY1
[This review was collected as part of a promotion.] Been experiencing different issues. The terrible videos in apps is really upsetting. I am not happy with this device.
Value
2
Response from Samsung USBy R&R Team, April 2, 2026
Hello Silky1, thank you for sharing your feedback on your Samsung Galaxy S25 FE. We know how frustrating it can be when your device is not operating as expected or intended. We have provided a link to an article to help you troubleshoot the blurry photos you mention experiencing with your device. We have also shared links to articles to help you with the GPS and apps not functioning as intended. We have also shared a link to the Samsung Support Team to offer additional assistance if your frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet's GPS signal is lost
https://www.samsung.com/us/support/troubleshooting/TSG01001575/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet's GPS signal is lost
https://www.samsung.com/us/support/troubleshooting/TSG01001575/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US