Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Average customer rating
4.7
(3,029 Reviews)
Rating breakdown 3,029 reviews
5 Stars
2,336
4 Stars
560
3 Stars
86
2 Stars
32
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Customer Rating
5
Light weight and durable
on April 8, 2026
Posted by: Kandela
[This review was collected as part of a promotion.] I've been a Samsung user for a while. Love how small the phone feels but still has a big screen, picture quality is great. I've been able to take many basic pictures to the next level with the help of Galaxy AI. Sound quality is decent too, wish speaker volume was a bit louder. Fast processing between apps and no slow down when i leave crazy amounts of apps and or pages open overall great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Something is fishy.
on April 8, 2026
Posted by: Ramboghini
[This review was collected as part of a promotion.] Im not that pleased at all. My wifi and Bluetooth quit working over a month ago. I briefly tested the "Galaxy AI" and it seemed cool.
Value
2
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Ramboghini, we apprecate you sharing your experience of your Samsung Galaxy S25 FE with us. We completely understand how frustrating it is when your device is not operating as intended. We have provided links to a few troubleshooting guides to help you with the connection of your device to Wi-Fi and Bluetooth enabled devices. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy s25fe
on April 8, 2026
Posted by: Smokey
My note 20 was a much better phone, I don't like this phone at all..
Response from Samsung USBy R&R Team, April 9, 2026
Hey Smokey, thank you for your feedback on your Samsung Galaxy S25 FE. We understand that getting a new device can come with a learning curve, and cause frustration as you are working to discover the new features, and align the settings to your preferences. We have provided links to the complete manual for your device and to the Samsung Support Team to assist you with the discover and alignment of your device to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Better features and keyboard typing
on April 8, 2026
Posted by: Healthy26
[This review was collected as part of a promotion.] S25FE Galaxy AI is going to be fun to learn how to use creatively.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great sound quality and battery
on April 8, 2026
Posted by: SKUSH357
[This review was collected as part of a promotion.] This phone has great sound quality amazing battery life pairs to my Samsung TV easily love the galaxy ai in the camera awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship phone,not a flagship price
on April 8, 2026
Posted by: nick5578
[This review was collected as part of a promotion.] i use ai for information on a lot of different questions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 FE one month review
on April 8, 2026
Posted by: Olddude2
[This review was collected as part of a promotion.] I recently upgraded to the Galaxy S25 FE from a Galaxy S21 FE. I'm very happy with my purchase. The new phone has a larger screen and the battery capacity is larger. I can use my new phone all day, whereas I had to charge the S21 FE at least once during the day. I use my phone mostly for internet, watching videos, and of course phone calls. I am not a gamer, and haven't used Galaxy AI much.
The new phone is easy to hold in my hand, due to the rounded corners. I did purchase Samsung's basic case, which is easy to grasp and not slippery. Moving my information and data from the old phone to this one was very easy, all I did was connect a USB C cable between the two phone and followed the simple instructions. The S25 FE takes great pictures, phone call quality is excellent and the battery hasn't gotten warm during my usage.
The S25 FE is definitely an upgrade from my S21 FE.
The new phone is easy to hold in my hand, due to the rounded corners. I did purchase Samsung's basic case, which is easy to grasp and not slippery. Moving my information and data from the old phone to this one was very easy, all I did was connect a USB C cable between the two phone and followed the simple instructions. The S25 FE takes great pictures, phone call quality is excellent and the battery hasn't gotten warm during my usage.
The S25 FE is definitely an upgrade from my S21 FE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 FE is smooth and secure.
on April 8, 2026
Posted by: lovely
[This review was collected as part of a promotion.] The Galaxy S25 FE is awesome for streaming and gaming. Its smooth transitions are really impressive. The Luna game feature is super fun, exciting, and clean. It syncs well with other platforms and programs. GREAT FOR MULTITASKING AND SOCIAL MEDIA. I really love this phone.
Value
5
Written by a customer while visiting Samsung US