Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Average customer rating
4.7
(3,029 Reviews)
Rating breakdown 3,029 reviews
5 Stars
2,336
4 Stars
560
3 Stars
86
2 Stars
32
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Navy
Customer Rating
5
Highly Customizable and Secure–Great OverallPhone
on June 2, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25, and overall I’m really impressed. One of the best things about this phone is the personalization. You can customize just about everything—from themes and icons to the lock screen and widgets—which makes the phone feel unique to you.
The security features are also a huge plus. Samsung Knox gives me peace of mind knowing my personal information, passwords, and photos are protected. I especially like the Secure Folder option for keeping certain things private.
Performance-wise, the phone runs smoothly, and everything feels fast and responsive. The AI features are helpful too, especially when it comes to suggestions and everyday convenience.
Another thing I appreciate is Samsung’s ongoing updates and support, which help keep the phone secure and up to date.
Pros:
- Tons of personalization options
- Strong security features (Samsung Knox)
- Fast and reliable performance
- Helpful AI features
- Strong security features (Samsung Knox)
- Fast and reliable performance
- Helpful AI features
Cons:
- Some features can take time to fully explore
- Slightly expensive compared to other options
- Slightly expensive compared to other options
Overall: I’d definitely recommend the Galaxy S25 to anyone looking for a powerful, secure, and customizable smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Meh............
on June 2, 2026
Posted by: TwistNasty
[This review was collected as part of a promotion.] It's an amazing phone, I mean it's a galaxy so you kinda get accustomed to the best there is. That being said ... This is my least favorite phone.. or maybe I just need help from a professional to properly set it up cuz do far I like my s24 better than this s25 yes it's got more options .. but figuring out everything is very complicated and it's hard to find what you want because there's so many options... It's like playing where's waldo when looking for something specific... Other than that I love the phone
Value
3
Response from Samsung USBy R&R Team, June 3, 2026
Hello there, we appreciate you sharing your feedback on your Samsung Galaxy S25 FE. We completely understand upgrading to a new device can come with a learning curve and cause frustration as you explore your device, and work to align the settings to your preferences. We have provided a link to the complete manual to assist you in the exploration and alignment of your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is worth it for its price.
on June 2, 2026
Posted by: Thesamsunglover
[This review was collected as part of a promotion.] This is one of the best FE models that I have tried gives functions of the other more modern models, another thing that surprises me are the functions of Galaxy AI They are the best integration of AI to the system 1 Of the 3 functions that most surprise me include call screening with real-time text responses, live audio translation for calls and in-person conversations, and a photo assist tool that easily removes unwanted objects and naturally rebuilds the background.This is a really big advance for the integration of AI on Phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 2, 2026
Posted by: ButterflyBlue57
[This review was collected as part of a promotion.] Yeah it has the"Galaxy AI " feature built in it, I think, anyway it's there and you can do alot with the"Galaxy AI" feature. This device has all kinds of protection already built in! I love it! You can do all kinds of different things with this phone, if you think of it then you can probably do it on the phone.
I use my phone for taking pictures and editing them, also I can edit my video's to. I play games on here, I stream on here, I watch videos on here, change wallpapers all the time , take notes on here, and just have fun!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I liked the Samsung S 25FE affordable & fast
on June 2, 2026
Posted by: Bonezseven11
[This review was collected as part of a promotion.] The Samsung S 25FE AI features are out this word the camera was amazing the speed for everything I did online or gaming it was the best experience I had with Samsung next device I get probably will be the Samsung Z Fold 7 FOR NOW ON SAMSUNG EVERYTHING
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 2, 2026
Posted by: TooTall
[This review was collected as part of a promotion.] This phone is sleek, fast and very dependable. Holds a lot of memory and Samsung AI is awesome, you can do just about anything with it! Screen is great and the phone is thin with a pretty good screen size. Finger print and facial recognition or password or pin to lock and unlock. It's very fast downloading apps and files in seconds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The customization features are amazing, easy
on June 2, 2026
Posted by: Westwolf
[This review was collected as part of a promotion.] Great phone, easy to use and connects with all my other devices easily. Has a great aray of customization features. And the aI is easy to use and extremely helpful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Durability
on June 2, 2026
Posted by: Galaxygirl76
[This review was collected as part of a promotion.] This phone is very durable and hold a charge longer then any other phone I have owned. The galaxy ai feature comes in handy when I'm looking for information quickly
Value
5
Written by a customer while visiting Samsung US