Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
4,068
4 Stars
863
3 Stars
178
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Loving the updates
on June 29, 2026
Posted by: Bignick89
[This review was collected as part of a promotion.] I like using the galaxy ai features like creative studio to make fun videos. Phone is reliable and picture and video quality are fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on June 29, 2026
Posted by: Baseball234runs
[This review was collected as part of a promotion.] I love this phone so much it's the best phone I ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy s25 review.
on June 29, 2026
Posted by: KyleAH83
[This review was collected as part of a promotion.] I really love my s25. The ai makes my phone so much easier to use and really enjoyable as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product!
on June 29, 2026
Posted by: Rilp207
[This review was collected as part of a promotion.] This product is great. It's functionality is on point with what you would expect from a Samsung product. I use my phone for everything. Work and home. It helps me stay organized with simplicity. Using the Galaxy AI has become incredibly useful and allows me to make anything I'm doing, get completed faster and with more knowledge. I always have and will continue to promote the use of Samsung Galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It great I really like it
on June 29, 2026
Posted by: Stevenso
[This review was collected as part of a promotion.] I really like the phone and it has great features that I really like
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is a let down. I think it needs sd card
on June 29, 2026
Posted by: Lilpoodles
[This review was collected as part of a promotion.] I use it daily for network news. TV, games and keeping in touch with friends and family. I don't use AI, I don't really know what to do with it. I think the phone was set up for extra bills and not for the user. I wish I knew this when I got it. I might not have chosen it for that reason alone.
Generally I get more notifications telling me to pay for what should have been included.
Generally I get more notifications telling me to pay for what should have been included.
Value
1
Response from Samsung USBy R&R Team, July 2, 2026
Hello Lilpoodles, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to the full manual and the Samsung Support Team to help you adjust the settings or disable features you are wanting to use, as well as offer assistance if you are in need of additional storage on your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing is all I can say
on June 29, 2026
Posted by: Kimbo69
[This review was collected as part of a promotion.] The whole system is fast and doesn't lag and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is very versatile.
on June 29, 2026
Posted by: GrammaT
[This review was collected as part of a promotion.] I can do most of my daily work on my phone. I appreciate the AI but also still want to do my own research.
Value
5
Written by a customer while visiting Samsung US