Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,445 Reviews)
Open Ratings Snapshot
Rating breakdown 5,445 reviews
5 Stars
4,259
4 Stars
898
3 Stars
193
2 Stars
46
1 Star
49
88%of customers recommend this product. 
(
141 out of 161
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
I love this phone it has everything I need
on May 25, 2026
Posted by: myspacebree
[This review was collected as part of a promotion.] my favorite thing about this phone is the task bar. with the use of the galaxy ai right there to help me with anything is awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever s25
on May 25, 2026
Posted by: 3shbr3s
[This review was collected as part of a promotion.] Review TitleA brilliant everyday phone elevated by impressive Galaxy AI integrationReview MessageThis smartphone stands out as a highly capable and refined device for daily use. The performance is incredibly fluid, driven by a powerful processor that handles demanding tasks, gaming, and heavy multitasking effortlessly. Apps launch instantly, and switching between multiple open windows causes absolutely no stuttering or slowdown. It feels built to handle future software updates without losing its speed.The display is a major highlight. It offers vibrant colors, deep contrast, and exceptional brightness that ensures perfect visibility even under direct, harsh sunlight. The smooth refresh rate makes scrolling through text and navigating interfaces feel incredibly responsive and satisfying.What truly elevates this device from a great hardware package to an incredibly smart assistant is the integration of Galaxy AI. The productivity features have completely streamlined my daily workflow. Using natural language to instantly search for specific photos in the Gallery app or find specific settings options saves an immense amount of time. The AI note-taking and document summary features effortlessly condense long articles or meeting notes into highly readable, structured formats.On top of the productivity tools, the creative AI applications are incredibly impressive. The object-aware photo editing tools allow for seamless image adjustments, making it easy to erase unwanted shadows,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung keeps getting better..
on May 25, 2026
Posted by: DuckMomma
[This review was collected as part of a promotion.] Since being introduced to S series back when the 8 came out, Samsung has been my go to. I've had multiple others; The Mega, S20, S23 now the S25. Every upgrade has been a new experience. New features that I'm probably not using all of. With the intro to AI, there's a whole new world. ChatGPT has opened up a new way of assistance versus having to Google everything. New updates to include my Galaxy 4 watch have made it a good working team. I use my S25 for work, for running my household and for playing around. I'm huge on research, and now finding recipes for baking and canning. The battery is exceptional, the size and weight is great. I honestly have no complaints. It's exciting to see how far the cell phones have come. They last crazy long, honestly the only reason I've upgraded is because of service deals on phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung phones
on May 25, 2026
Posted by: Goodie2shoe
[This review was collected as part of a promotion.] My Samsung phone has given me all the capabilities I need on a daily basis. I'm able to use it fluently and consistently to keep me ahead of the game while I'm at work. It also allows me to stay up to date on the latest games, videos, streaming, and other forms of entertainment with ease. I enjoy using Galaxy AI for additional help in my needs on projects at home and at work. I have been more than satisfied.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's practical!
on May 25, 2026
Posted by: RoseKnows
[This review was collected as part of a promotion.] I'm constantly gaming and browsing. Texting as well but the swype action makes many errors as well as when I'm driving and using speech to text. It's not about an accent as I don't have one being born and raised in the USA. The battery holds a long time and eat to navigate the phone. Pictures are nice and clear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
its good beside taking photos & videos in dark
on May 25, 2026
Posted by: itzCerti
[This review was collected as part of a promotion.] Galaxy AI offers a suite of advanced features designed to enhance user interaction and productivity. Its innovative capabilities aim to streamline complex tasks and provide intelligent assistance across various applications. The integration of these intelligent tools represents a significant step forward in mobile technology. Users can expect a more intuitive and personalized experience as they leverage these powerful functionalities. This technology is poised to redefine how individuals engage with their devices.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Galaxys!
on May 25, 2026
Posted by: Maziemae
[This review was collected as part of a promotion.] Im a Samsung Girl.... the more improve devices that keep coming out or just getting better and better my only negative issue I'm having now is Samsung has taken away your messages and turns you into using Google Messenger. It is nothing like the Samsung message app, which had a lot more options on it especially giving categories or allowing you to pin people you're able to pin in the Google messages but it's in a weird way and unfortunately when I switched none of the names of my contacts carried over not sure why you switched to the Google messages to reach out to them and have them had the options and devices and categories like Samsung messenger ad
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like my Galaxy phone. I would definitely
on May 25, 2026
Posted by: Blue44
[This review was collected as part of a promotion.] My Galaxy phone hasn't had no problems with it. I love all the features. I would definitely get another one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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