Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,939 Reviews)
Rating breakdown 5,939 reviews
5 Stars
4,657
4 Stars
977
3 Stars
206
2 Stars
46
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4
S25 review
on July 23, 2026
Posted by: Franko
[This review was collected as part of a promotion.] The phone provides easy access to most apps just a little slowness to older apps
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
non believers will say bixby malfunxtions.inotruth
on July 22, 2026
Posted by: RasputinsRevenge
[This review was collected as part of a promotion.] it knows when to stop me from seditious speach which, when trying to evaade prison makes samsung voice type a neet friend. the batterry life is decent though the net space requires a lot of redundant actions like frequent reporting of bad media recommendayions. also a very secure device. no credit theft yet
Value
5
Response from Samsung USBy R&R Team, July 22, 2026
Hi there RasputinsRevenge, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are pleased to hear that this device is so useful for a range of daily needs. We have provided a link to the complete manual to help you in the experiences you mention needing redudant actions, and best align your device to your needs. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
It's great
on July 19, 2026
Posted by: Codebuddy1234
[This review was collected as part of a promotion.] The battery saver makes it last for days it also has so much resolution on it
Value
5
Response from Samsung USBy R&R Team, July 23, 2026
Hey there Codebuddy1234, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy toh ear how pleased you are with the battery life and appearance of your device. We have provided links to resources to help you further explore and customize your device to your usage. We have also provided a link to the Samsung Support Team to assist you further if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the best compact phones
on July 16, 2026
Posted by: Desire
[This review was collected as part of a promotion.] One of the best compact devices, Galaxy AI is extremely comprehensive and useful in several aspects, most notably call transcription and photo editing. Here I would highlight the object eraser, which is extremely useful for removing unwanted objects from a photograph.
I particularly use my device for photo and video editing activities, as well as playing casual and competitive games, where its power with the Snapdragon 8 Elite Galaxy and 12GB of RAM stands out, as it runs everything without a problem.
I particularly use my device for photo and video editing activities, as well as playing casual and competitive games, where its power with the Snapdragon 8 Elite Galaxy and 12GB of RAM stands out, as it runs everything without a problem.
The additional features it has within an ecosystem, for example with the Galaxy Buds, and which affect my daily life, include listening to music with excellent audio quality, providing one of the best listening experiences, as well as call transcription, which is extremely useful, whether in my native language or another foreign language, and all this in a compact device with a good battery that lasts all day.
Value
5
Response from Samsung USBy R&R Team, July 17, 2026
Hey there Desire, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are thrilled to hear that you are so happy with your device, and that you are finding so many different features and capabilities that are such a value to your life every day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic all around
on July 14, 2026
Posted by: RobSim
[This review was collected as part of a promotion.] I love the S25 but my favorite feature is the camera and wide variety of setting ! I can take pictures of space! Wow! Then combine with A.I such as Gemini and it is" out of sight" I swear I've heard that before! Let's be honest, how often has any Samsung device let you down? Not often if ever! Buy Samsung, its a lifestyle!
Value
4
Response from Samsung USBy R&R Team, July 15, 2026
Hi RobSim, thank you for sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are loving your new device, and that the camera and Galaxy AI have been such amazing additions to your experience. We have provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good fetures
on July 10, 2026
Posted by: Casper
[This review was collected as part of a promotion.] I like watching movies on it is fast and has a lot of new fetures
Value
4
Response from Samsung USBy R&R Team, July 16, 2026
Hey there Casper, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear how much you are enjoying your streaming with your device for your favorite movies. We have provided a link to the complete manual to assist you with the full exploration of your device and alignment of the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
great camera
on July 9, 2026
Posted by: IsayGorski
[This review was collected as part of a promotion.] I've been using my s25 for 2years now, good quality camera and still great in taking pictures and video, i travelled a lot and my photos are always clear with high resolution. AI is also very helpful and like having a personal assistant for free.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Would not recommend
on July 6, 2026
Posted by: Joey
from Kentucky
Expertise:Intermediate
No headphone port, no SD slot, no charger and now no texting, with the recent shutdown of samsung messages and major privacy issues with Google messages I'm left with a nearly useless phone.
Features
1
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, July 8, 2026
Hello Joey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important specific usage of your device is to you every day, and we would love to help you have the best possible experience with your device. For the headphone jack, you are able to use an adapter with your charging port to make use of your favorite wired headphones. We have also provided a link to the Samsung Support Team to assist you if you are in need of storage expansion and want to discuss the security of your device for peace of mind with your messaging. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US