Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,811 Reviews)
Rating breakdown 5,811 reviews
5 Stars
4,573
4 Stars
962
3 Stars
198
2 Stars
41
1 Star
37
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
I like this phone very much.also I like size very
on March 29, 2025
Posted by: Mita999
[This review was collected as part of a promotion.] S25 phone very nice.very easy to carry.
I love it.my favorite color.
I love it.my favorite color.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
all good
on March 29, 2025
Posted by: bigmac
im happy with this and it is grate for me and what all i do
Response from Samsung USBy R&R Team, March 31, 2025
Hey there Bigmac, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are so happy with your phone, and that you are finding so many useful features for a range of tasks every day. We have provided links to resources to help you discover additional features, and answer any questions you may have as you continue using any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Its been a good phone so far
on March 29, 2025
Posted by: Ojayvas
[This review was collected as part of a promotion.] Everything on it is helpful and the video is nice and clear
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Ojayvas, thank you for your feedback on your Samsung Galaxy S25. We love how much you are enjoying the usage of your new phone, and finding it so helpful for all of your daily tasks. We have provided a link to the full device manual to help you discover the full capabilities of your device including the features of Galaxy AI. We have also shared a link to the Samsung Support Team to offer their assistance if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great camera and features.
on March 29, 2025
Posted by: Mimigisa
[This review was collected as part of a promotion.] Love the way I can access all my work apps on this phone for when I am not at my computer. Audio is excellent on videos and streaming.
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Mimigisa, thank you for your feedback on your Samsung Galaxy S25. We couldn't be happier to hear how pleased you are with the capabilities and usage of your new phone, and that you are finding it so helpful to you for your professional needs. We have provided links to a few resources to help you further discover and integrate the features of your device in to your usage, including the features of Galaxy AI, and to the Samsung Support Team to help if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to pick up task/app on laptop
on March 29, 2025
Posted by: MawmInOk
[This review was collected as part of a promotion.] I can go seamlessly between apps or even pick up what I'm doing on my laptop, if I want a bigger screen, or cast to tv for videos. I think the size fits my hand better than th A53 I previously had.
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there MawmInOk, we appreciate your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are finding this device to be so easy to use across you apps, and that you are enjoying the enhanced features and feel in your hand. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products, or wish to share additional feedback to us. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The product has amazing new features
on March 29, 2025
Posted by: domtorreto
[This review was collected as part of a promotion.] The product has amazing ai and features such as the seamless actions across the apps and the audio eraser is amazing.
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Domtorreto, we appreciate your feedback on your Samsung Galaxy S25. We are ecstatic to hear that you are so pleased with the features of your new device including Galaxy AI among others. We hope you'll reach out to us again any time in the future if you have questions, or would like to share additional feedback about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast cpu
on March 28, 2025
Posted by: Picard
[This review was collected as part of a promotion.] The newer snapdragon is faster when switching between apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast and has great features.
on March 28, 2025
Posted by: Rob2Rob
[This review was collected as part of a promotion.] The first thing I would to say is how easy it was to transfer everything from the old phone to my new phone. What a breeze. I'm enjoying all of the updated features and the look and feel is awesome. The phone is super fast and I'm enjoying learning everything it can do.
Value
5
Written by a customer while visiting Samsung US