Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,811 Reviews)
Rating breakdown 5,811 reviews
5 Stars
4,573
4 Stars
962
3 Stars
198
2 Stars
41
1 Star
37
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Fast and reliable
on March 31, 2025
Posted by: Sparta15
[This review was collected as part of a promotion.] Smooth functioning, great gaming and amazing battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need in a phone!
on March 31, 2025
Posted by: William
[This review was collected as part of a promotion.] I upgraded my S23 to an S25 because I wanted to use the new AI features and they have been very useful. This phone makes life much easier! I am constantly using the AI assistant to add things to my calendar or to transcribe meetings. The language translation is also really helpful. I was initially not happy with the battery life but it just needed a few days to figure out my habits and adjust accordingly. Now my battery lasts all day even with heavy usage. Another cool feature is the ability to touch up and edit photos. Overall I am really happy that I went with the new S25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the simplicity
on March 30, 2025
Posted by: Rmoody580
[This review was collected as part of a promotion.] It's easy to use and it's fast switching between apps and I love the camera it takes great pictures and love how easy it is to photo editing pictures I recommend the phone to anyone I come across
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, Bad battery life
on March 30, 2025
Posted by: RccbLA
[This review was collected as part of a promotion.] Although the phone is impressive, the battery is small, it dies in two to four hours, so I need a battery pack with me anywhere I go. Nevertheless, if you run multiple apps or play heavy games, your phone will handle them with ease. Cameras are good for most life photos, and AI features, such as photo editing and audio era integrated into phones, are helpful without additional downloads. I recommend buying the S25Ultra instead, as the battery life is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Never Disappoints
on March 30, 2025
Posted by: BluecollarDad
[This review was collected as part of a promotion.] I recently came back to Samsung for my phone and purchased the Samsung S25. As always, Samsung did not disappoint! The phone feels great, not too big not too small. Although the AI features like the ability to erase audio when editing videos are plentyful and great, I will say they can be a bit tricky to learn them all. But, all in due time. Some of the AI features for editing pictures in my opinion is not very accurate but also with that said anything new will have an adjustment period. "Now Brief" is a great feature. The camera is very nice, the device is seamless across apps and fast and the screen is clear and bright. I love the auto adjustment feature for the brightness of the screen. It connects and works flawlessly with my Samsung TV and other products. It made setting up my new Samsung TV a breeze. I would like to see Samsung add some more features like making a more rugged waterproof phone for those of us in the trades or whomever may want them. All in all, it is a great phone and I look very forward to seeing what is ahead for future Samsung products and plan to stay a loyal Samsung customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phones is such an upgrade from my S21.
on March 30, 2025
Posted by: Michaelv0119
[This review was collected as part of a promotion.] I have to use my phone a lot for work, so it's really helpful with all the AI integrated into most or all of the phones features. It's very seamless to use multiple apps and web pages at one time. Very responsive phone. Battery life seams to be holding up to 8 to 10 hour long days
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the bestdevice I have ever
on March 30, 2025
Posted by: Armymedic1031
[This review was collected as part of a promotion.] Having so many options at my fingertips is great. The hand slide gesture to do screenshot makes doing so easy. And the AI assistants are great. Especially Bixby.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Device is good, but not their best
on March 30, 2025
Posted by: TD100414
[This review was collected as part of a promotion.] So, I'm a huge Galaxy S series fan; I've tried other brands, but nothing compairs to the S series phones! However, I'm not all that impressed with the Galaxy S25. I'm actually kind of disappointed with my talk to text. It writes completely off the wall things and isn't learning how I speak. Its probably my error, but this is so annoying I wish I had never bought the phone and that says a lot for me because like I said, I've been a die hard Galaxy S fan for years! I really. Dislike the placement of the microphone in the texting app also, it's just inconvenient for me. Basically, I feel this is not their best Galaxy S phone, I wish I had bought an earlier version now.
Value
3
Response from Samsung USBy R&R Team, March 31, 2025
Hello there TD100414, we appreciate your feedback on your Samsung Galaxy S25. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you resolve this experience with the talk to text at your convenience. We have also provided links to the full device manual to help you with the keyboard settings, and to the Samsung Support Team if you have questions or this frustration with talk to text continues. We appreciate you being a Samsung customer. -Elizabeth
Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US