Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Keep up the good work but fix the freezing
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my phone and wouldn't change anything about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best brand out
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Everything works fine. Nothing to be configured nothing to be modified
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Except Features
on February 11, 2025
Posted by: MyGizmo
[This review was collected as part of a promotion.] I have had my new Galaxy S25 for about a week now and have enjoyed many of the features that work seamlessly accross the board with all my apps. The new AI advances in software are a great improvement over previous generations of what I have used before. So far I have nothing but positive experiences with my new S25 and I highly recommend this mobile phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love how smooth the phone operates
on February 10, 2025
Posted by: Anonymous5k
[This review was collected as part of a promotion.] The now bar makes navigating the phone easier great improvement with camera and AI Gemini works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the size of phone
on February 10, 2025
Posted by: 2talkandgo
[This review was collected as part of a promotion.] Very light and battery life is great along with features
Value
4
Response from Samsung USBy R&R Team, February 11, 2025
Hey 2talkandgo, thank you for your feedback on your Samsung Galaxy S25. We love hearing how pleased you are with the size and functionality of your new device. We have some great resources available online, and have provided links to a few below to help you explore the full capabilities of your new phone, align the settings to your needs and wants, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Model!
on February 9, 2025
Posted by: Eraseok
[This review was collected as part of a promotion.] This phone is fantastic. It's smaller than my S21+, sleek, & easy to operate. In fact, this is the most "user friendly" version I've had in years. The technology expands on many features offered in other models, updating key characteristics to make the user experience so much more productive. I definitely am looking forward to exploring the new AI this model has that other models do not. The features in S25 are useful, easy to learn, & cut down on time spent trying to navigate a new device. Excellent version, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade from ZFlip
on February 9, 2025
Posted by: SummerM
[This review was collected as part of a promotion.] I am very happy with the S25. The photo editing AI is incredible. I find the Now Brief every morning very helpful. Thw only thing I'm not completely satisfied with is the fingerprint reader. It does not work as easily and quickly as having it on the button on the side like the Zflip. Could be because I have small hands, but it doesn't work unless I hold the phone with my left hand and press my right thumb flat from the front. I've tried resetting it, but still doesn't work effectively.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Getting the next best cell
on February 9, 2025
Posted by: LUV25SHOP
from 11377
Expertise:Beginner
Want a reliable service and Galaxy's is for me and will be able to get on with the plan
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US