Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4
New phone
on February 25, 2025
Posted by: Starrann
I bought the S25 plus 256 GB. Battery power is fair. Down to 60 percent range at end of day and that is with not playing games. Still learning the phone. It seems they are geared towards social media and I am not a big user of social media. Trying to find ways to clear some of the "stuff".
It is faster than my S21. And more storage. I got that when they first came out so it was a bit old and the screen went black a couple of times so I decided it was time for a new one and went with the S25 plus. Have only had it two weeks. So far I seem to like it.
It is faster than my S21. And more storage. I got that when they first came out so it was a bit old and the screen went black a couple of times so I decided it was time for a new one and went with the S25 plus. Have only had it two weeks. So far I seem to like it.
Written by a customer while visiting Samsung US
Customer Rating
4
The device is pretty good overall.
on February 25, 2025
Posted by: Yurchik
[This review was collected as part of a promotion.] Bought for my kid. Use it thru tmobile. No issues to report so far. Pretty seamless activation and no problem with setting up kid limits on screen time and content.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 25, 2025
Posted by: Danielsan
[This review was collected as part of a promotion.] I upgraded from the s22. I gotta say it's a big improvement from camera to new features like audio eraser. The AI features are awesome. It makes my daily tasks way more easier. It takes away the stress and time to do them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great easy phone
on February 25, 2025
Posted by: JellyBeanandBob
[This review was collected as part of a promotion.] I really appreciate the ease of use of this phone the seamless actions across apps. The only issue is the screen is really sensitive to the touch sometimes just hovering over the phone causes it to react
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Crazy new fun features
on February 25, 2025
Posted by: Phaberman
[This review was collected as part of a promotion.] Love all the things the camara can do . How the settings have changed up and can do so many cool things now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect size and Intuitive settings
on February 25, 2025
Posted by: Thenumbersmason
[This review was collected as part of a promotion.] The new S25 give the user a sense of control and delivers seamless navigation across apps. Maybe sometimes too much "control" I can't find I figure out why there is over 400 apps on a brand new phone. Cant delete them though. 🫶 samsung! Im just here for the chance to win!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Product is very user-friendly
on February 25, 2025
Posted by: HunnyBunny
[This review was collected as part of a promotion.] I like my Galaxy phone but it does have its glitches. I might just get an upgrade.
Value
2
Response from Samsung USBy R&R Team, March 3, 2025
Hi there HunnyBunny, thank you for sharing your experience with your Samsung Galaxy S25 with us. We would love to help you resolve the frustrations with your new phone. Without knowing the specifics of your experience, we have provided a link to the Samsung Support Team. These experts can work with you through chat to determine what experiences you are having, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone.
on February 25, 2025
Posted by: Happychef
[This review was collected as part of a promotion.] Cell takes pretty good photos indoors and outdoors. Has a long battery like. So far so good on the apps the the cell can hold. I don't game on the cell but I do have Comcast so the speeds are pretty fast. The graphics are pretty good and detailed .
Value
5
Written by a customer while visiting Samsung US