Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Great
on February 27, 2025
Posted by: K3nl
This is a great opportunity to have for personal need oe business.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung S25. The 5g is really fast.
on February 26, 2025
Posted by: Jecko33
[This review was collected as part of a promotion.] Seamless actions across apps. This is one of the best samsungs I have purchased. Not to mention how fast the internet is. I get service in places were my other phone didn't. Also the apps that are installed in the phone are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is an improved version!!
on February 26, 2025
Posted by: Toribioroman
[This review was collected as part of a promotion.] Super fast tactile responses, lasts a long time charged. The camera is better than other versions. I loved it!!
Value
4
Response from Samsung USBy R&R Team, February 27, 2025
Hi there Toribioroman, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are so pleased with the responsiveness, battery life, and camera of your new phone. We hope you have found an opportunity to explore the enhanced features of Galaxy AI, and we have provided a linkto the full device manual to assist you with this exploration. We have also provided a link to the Samsung Support Team if any questions arise as you continue to explore your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Simple Yet Effective
on February 25, 2025
Posted by: mishacherrie
[This review was collected as part of a promotion.] I like my Android because of its easy to use style and relatively low cost. My biggest complaint is that when trying to switch between tabs, it often refreshes the page and I have to start over with receiving and entering a needed security code.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 has a super camera
on February 25, 2025
Posted by: Ort27iz
[This review was collected as part of a promotion.] So far it is one of the best phones on the market, it has a spectacular camera, good performance, among many other things. Super fast charging new AI features that are spectacular.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as the s24 fe.
on February 25, 2025
Posted by: Shopsalot1551
[This review was collected as part of a promotion.] I am a little disappointed with this phone. I don't like how forwarding a text to someone has changed. It was a simple hold down the text and it will pop up forward. The phone didn't do well transferring. When I transferred to my s24 fe, I was all set. This phone gave me numerous problems. I had to call Samsung for a few problems. I don't like the setup for the sound, Bluetooth, and wifi bar. It should turn blue like the other one did. I g8ve it 3 stars.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hi Shopsalot1551, we appreciate your feedback on your Samsung Galaxy S25. WE understand that it can take time to adjust to the new device, and align the settings to your preferences. We hope you have been able to resolve the frustration with the data transfer to your device. We have provided a link to the Samsung Support Team to assist you if you are continuing to experience frustrations, or have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've had
on February 25, 2025
Posted by: Cassie512
[This review was collected as part of a promotion.] It has the best camera and it's the fasted phone I've ever had. I'm so excited to travel and make content with this phone. Samsung has the best phones and has out done themselves again with this one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is good
on February 25, 2025
Posted by: Sabrosita24
[This review was collected as part of a promotion.] This a nice phone I always have samsung because this brand is so good
Value
5
Written by a customer while visiting Samsung US