Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Arguably, the best part of the Galaxy S25 series i
on March 8, 2025
Posted by: Love25shope
[This review was collected as part of a promotion.] Arguably, the best part of the Galaxy S25 series is the Snapdragon 8 Elite chipset and the improved heat dissipation techniques. The rest are standard-fare features we've come to expect that do the job well but won't excite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Snowflake Az
on March 8, 2025
Posted by: Liandar
To get a new phone I have service that where I learned
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone
on March 8, 2025
Posted by: MykRhi
[This review was collected as part of a promotion.] The screen resolution is very clear, it was easy to navigate the phone settings to my liking, and fast charge works great. The main camera is also very well optimized for 50mp.
Two features i love are the built in AI, and being able to hold the home button and circle what's on the screen to Google search it.
Two features i love are the built in AI, and being able to hold the home button and circle what's on the screen to Google search it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear and Crisp
on March 8, 2025
Posted by: TexasT
[This review was collected as part of a promotion.] My last Samsung was S21 and the S25 i noticed right away the screen seems clearer and crisp.
I just got it this week, however I am really enjoying learning what the difference is.
I also like even though it is a slight difference that S25 is just a little shorter. I am also liking that it is thicker. Able to handle better with one hand.
I just got it this week, however I am really enjoying learning what the difference is.
I also like even though it is a slight difference that S25 is just a little shorter. I am also liking that it is thicker. Able to handle better with one hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25: Focused innovation and performance
on March 7, 2025
Posted by: Jwright
[This review was collected as part of a promotion.] The Galaxy S25 device has truly redefined what I expect from a smartphone. From the moment I powered it on, I was blown away by the sheer speed and responsiveness. The new One UI 7delivers unparalleled performance, making multitasking and demanding games a breeze. But it's not just about raw power. The AI enhancements are noticeable in everything from camera processing to battery optimization. The "Camera Share" option is a real game-changer, which lets you use the powerful camera and microphone in your Galaxy S25 device as a webcam for your tablet or Galaxy Book. Samsung has clearly pushed the boundaries of innovation with the S25, and it's a joy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great
on March 7, 2025
Posted by: Backwoods254
[This review was collected as part of a promotion.] It's just like the prior model so easy to navigate through. Pretty durable
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very smooth and fast tons of features
on March 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] After years of loyalty to Google’s Pixel lineup, I took a leap and switched to the Samsung Galaxy S25—and wow, I’m kicking myself for not doing it sooner. This phone is a revelation: it’s very smooth, blisteringly fast, and packed with features that make my old Pixel feel like it was stuck in slow motion. Samsung has delivered a compact powerhouse that’s redefined what I expect from a smartphone, and I’m here to tell you why it’s worth every penny.
Let’s start with the speed. The S25 runs on Qualcomm’s Snapdragon 8 Elite for Galaxy, a chip so potent it feels like overkill—in the best way possible. Scrolling through apps, multitasking with Samsung’s DeX mode, or firing up Genshin Impact at max settings, this phone doesn’t stutter or sweat. My Pixel, with its Tensor G4, was smooth enough for daily use, but it couldn’t touch this level of raw horsepower. Benchmarks back me up: the S25’s multi-core scores blow past the Pixel 9 Pro’s, and in real-world use, the difference is night and day. Switching apps is instantaneous, animations are buttery, and even after hours of use, it stays cool thanks to improved thermals. My Pixel would’ve been a warm brick by now.
The display is another win. At 6.2 inches, the Dynamic AMOLED 2X screen is vibrant and sharp, with a 120Hz refresh rate that makes every swipe feel like silk. It hits 2,600 nits of brightness, so I can actually see it outdoors—something my Pixel’s screen struggled with in direct sunlight.
Let’s start with the speed. The S25 runs on Qualcomm’s Snapdragon 8 Elite for Galaxy, a chip so potent it feels like overkill—in the best way possible. Scrolling through apps, multitasking with Samsung’s DeX mode, or firing up Genshin Impact at max settings, this phone doesn’t stutter or sweat. My Pixel, with its Tensor G4, was smooth enough for daily use, but it couldn’t touch this level of raw horsepower. Benchmarks back me up: the S25’s multi-core scores blow past the Pixel 9 Pro’s, and in real-world use, the difference is night and day. Switching apps is instantaneous, animations are buttery, and even after hours of use, it stays cool thanks to improved thermals. My Pixel would’ve been a warm brick by now.
The display is another win. At 6.2 inches, the Dynamic AMOLED 2X screen is vibrant and sharp, with a 120Hz refresh rate that makes every swipe feel like silk. It hits 2,600 nits of brightness, so I can actually see it outdoors—something my Pixel’s screen struggled with in direct sunlight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible downgrade
on March 7, 2025
Posted by: Hadienough
from New york
Expertise:Intermediate
Terrible downgrade from my S10e I had a Samsung s10e which for anyone who had one is the best phone EVER, but it's not satellite capable so I had to get a new phone. I picked the Samsung S25 because it was the closest in size. Well I hate it. First the s20e was all soft edges and smooth lines like Zen Garden, this thing is like an anorexic brick. You can tell Samsung thought those other guys made a better phone because now Samsung phones look just like other phones, if I wanted an the other phone I would have bought one. The screen is so slippery it is hard to drop and drag and looks super fragile. And I had it plugged in all night, yes with Samsung approved equipment, and it only got up to 79%. It is only 3 days old and after typing just this review it is down to 70%. I read online that show charging is a big problem. The bottom camera lens is right where my finger likes to be so it is full of finger prints already. All in all not an upgrade from my last phone. I am going to be looking at other phones. I wish my S10e were satellite compatible because I would have kept it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
4
Response from Samsung USBy R&R Team, March 10, 2025
Hi there Hadienough, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We completely understand that new devices take adjustment time and we would love to help you resolve any frustrations you are experiencing and have the best possible usage of your device. We have provided a link to an article to help you with the charging of your device. We also recommend protective cases on all devices to help you ensure your device is protected from any accidental bumps and drops. We also have screen protectors available if you have any concerns about your display. Lastly, we have provided a link to the Samsung Support Team if you have any questions or continue to experience any frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US