Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
This phone is useful in work and my day to day
on March 12, 2025
Posted by: Crazedphone
[This review was collected as part of a promotion.] Seamless app changes and smooth data transfer. It's is vary easy to customize and change my personal settings and my more advanced settings. I like to feel tech savvy so i like to change and look into my more advanced settings and options like putting notes and noises on callers and location weather changes when I travel and I love the alarm that gives me a new update and weather upon alarm set time!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 is a powerhouse device.
on March 12, 2025
Posted by: Briguy
[This review was collected as part of a promotion.] The Samsung S25 is a very powerful device. With Android v15, One UI, Wi-Fi 6E, Bluetooth 5.2, NFC, and dual SIM 4G LTE support, it delivers top-tier performance and seamless connectivity while I'm on school campus or on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy ro use, set up and manage my daily life
on March 12, 2025
Posted by: Happywphone
[This review was collected as part of a promotion.] This phone has been easy to use from the start! I have been able to download all of my work apps, with ease. I can voice write documents, arrange meeting times using Google calendar, and meet over the phone with meets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome sauce
on March 12, 2025
Posted by: rich
from New York.4384
Expertise:Expert
awesome sauce.......................................................
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pic and sound are unbelievable
on March 11, 2025
Posted by: Samsung4life
[This review was collected as part of a promotion.] I use it for everything...writing, worksheets, research...and its seemless in transition, allows dozens of open screens and apps without effecting performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25
on March 11, 2025
Posted by: Ceballos
I Love My New Samsung Galaxy S25! Looks Like A New Phones For You.
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Loving My Samsung Galaxy S25!
on March 11, 2025
Posted by: EmilyJ
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S25, and I couldn’t be happier! The display is stunning—super bright, smooth, and incredibly sharp. Everything from scrolling to streaming looks flawless.
The camera is next level! The photos are crisp, even in low light, and the AI-powered enhancements make every shot look professional. The zoom is seriously impressive too.
Performance-wise, this phone is a beast. Apps open instantly, multitasking is seamless, and the battery life easily lasts me all day. The fast charging is a game changer—I get hours of use with just a quick charge.
Samsung really nailed it with the design, too. It feels premium, lightweight, and fits perfectly in my hand. Plus, One UI keeps things smooth and intuitive.
If you’re considering an upgrade, the Galaxy S25 is absolutely worth it. It’s fast, powerful, and packed with features that make daily use a joy. Highly recommend!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
disappinting
on March 11, 2025
Posted by: searchforphonescontinues
Disappointed. The older phones are better, the s25 screen and also the s25 camera and also the s25 speakers are all a downgrade from my old s10e even though s10e is from 2020. The s10e has a 12mp rear camera but the s10e is still able to capture moving kids, moving pets or scenery from the window of a moving car more easily and without a blur, and s10e doesn't have aggressive over processing, so I can blow those s10e pictures up to 8x10 size for display in my home with no problem. The s25 phone has trouble with sunlight trickling through a window making it a bright stark streak where my old s10e was able to still capture the subject no problem and left the sunlight streak off to the side just as seen through the human eye. It's like art. The s25 ai or photo processing doesn't know what to do with certain normal everyday occurrences like a small streao of sunlight, or light from a pendant light overhead. This is all with the post processing setting turned to minimize since turning it completely off isn't an option. I don't want to open camera and mess with settings or apps to get a photo I want to open and snap a photo quickly and easily and move on with no editing. I am able to do this easily with my s10e and it makes a quality photo. The 5g drains too fast, vs 4g and there's no way to force "4g only" with my carrier. So I am returning and will be using my trusted s10e while looking for something else. I feel let down by Samsung. No SD card slot, no headphone jack, no plug, no innovation. Only moving backwards. Samsung is trying to be too much like the biggest main us comp. and not leaning enough into what makes it an android.
Response from Samsung USBy R&R Team, March 12, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25. We know that new devices can come with a learning curve that can cause frustration as you adjust the settings and features to your preferences. We have provided links to a few articles to help you with the camera settings and features and ensure you don't have frustrations with the clarity and lighting of your photos. We have also shared a link to the full device manual tohelp you align the settings to your preferences, and integrate the features of Galaxy AI in to your usage. For the storage capacity of your device, if you are finding it insufficient, we have cloud based storage expansion options available that will also allow you access to your media across your ecosystem. We have lastly, provided a link to the Samsung Support Team to help you resolve any matters that are not meeting your expectations. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US