Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,301 Reviews)
Open Ratings Snapshot
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product. 
(
141 out of 161
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Looks great
on March 13, 2025
Posted by: Sally
Expertise:Beginner
Trying new and different phone, hope I love it. The phone is very nice. The young expert was just awesome helping me all the way thru! Thank you !
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really good build quality
on March 13, 2025
Posted by: TheChosenOne
[This review was collected as part of a promotion.] When i first saw this phone I was in awe on how it looked so clean and so good with the screen to the back of the phone verry bright cream white I would hate to put a case on it and I would keep it upside-down just so I can see the back of the device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ai reimagined in 8k display
on March 13, 2025
Posted by: Sunshine14
[This review was collected as part of a promotion.] The camera quality is absolutely breathtaking. I never thought the day I'd see professional quality images taken by a mobile device.
The processor speed is beyond what I thought even possible for an architecture this miniature and with so many stock features and security enhancements enabled at all times. Everything about this phone is amazing, except the lack of updates and progress of security/ Google updating
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 14, 2025
Hi there Sunshine14, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are pleased with the enhanced camera quality, speed, and overall appearance of your new device. We have provided a link to the Samsung Support Team to answer any questions and help give you the peace of mind with regards to security and updates. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Screen & Color
on March 12, 2025
Posted by: MDDc21smiles
[This review was collected as part of a promotion.] Seamless actions across app and great eas of use. Love the navy steel color option and the bigger screen. Transfer from old to new easy as well. There is an audio eraser and thatvis nice too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25
on March 12, 2025
Posted by: Amboize
[This review was collected as part of a promotion.] Came with an assortment of practical and useful tool/productivity apps that are easy to navigate even for a tech illiterate person like me. I love the split screen feature that allows you to use an app and search the web at the same time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice, and clean phone
on March 12, 2025
Posted by: Ilovecats
[This review was collected as part of a promotion.] I have only seen the phone from my mother in law and she seems to love the phone already. It's very clean and the features are so nice, love the camera detail. Overall looks like a great phone to have
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THIS PRODUCT AI HAVE GREAT QUALITY
on March 12, 2025
Posted by: Jhony3743
[This review was collected as part of a promotion.] VERY FISIBILE DEVICE and very compatible for Allover Apps
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 had great features
on March 12, 2025
Posted by: Bethkaz1
[This review was collected as part of a promotion.] I love taking pictures and videos of my grandkids. The camera is so easy to use and the clarity in the pictures is awesome. Since the grandkids like watching videos this is the perfect phone to have with the long battery life. Storage for all my pictures is large amount. And I needed some durable & tough.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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