Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,957 Reviews)
Open Ratings Snapshot
Rating breakdown 5,957 reviews
5 Stars
4,669
4 Stars
982
3 Stars
207
2 Stars
46
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Great phone and pictures quality
on July 14, 2025
Posted by: Calvin
[This review was collected as part of a promotion.] Galaxy ai is awesome on the new s25 and it takes great pictures and videos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 14, 2025
Posted by: Rob8389
[This review was collected as part of a promotion.] The new S25 is great out of the box. It connects without problems or failures to my Galaxy Buds 2 Pro and my Galaxy Watch and has great updated features. The new Galaxy AI features are nice to have on hand especially recording calls as looking back on calls with customers (run a business) or looking back on certain calls with an attorney or bank can be really helpful. Samsung Dex experience is good with the new UI and Android Auto experience has been fine without connection issues at all. Smartthings works well too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on July 14, 2025
Posted by: AlexRiv
[This review was collected as part of a promotion.] Overall best performance phone and impresssive system.
Great camera quality of course.
Integrates Galaxy AI in all features and Apps
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on July 14, 2025
Posted by: Fredrick
[This review was collected as part of a promotion.] The phone is very user friendly and faster then previous models.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone!
on July 14, 2025
Posted by: AlexTheGreat
[This review was collected as part of a promotion.] Samsung, is hands down the best tech company in the world. I just upgraded from the Galaxy S9 to the Galaxy S25 and it's just amazing! The resolution of the screen, the resolution of the cameras, and the easy to navigate settings is just awesome! Galaxy AI is next level and can't wait to see how it will evolve. I will be a Samsung supporter for life!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new S25
on July 14, 2025
Posted by: Applesucks
[This review was collected as part of a promotion.] This phone is small but fast. I am an average guy and use lots of apps. It does well with the few games I play, never lags. Galaxy Ai is a helpful feature and can be useful, tho not always 100 percent accurate
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 is the best
on July 14, 2025
Posted by: Naomiluv94
[This review was collected as part of a promotion.] I love my galaxy always have its always updated with the best features,designs,themes,i love my galaxy AI still getting use to it but it's very helpful it does everything I need it to do and then more. The only thing I would change is I love changing my themes in messages and I can't I only have RCS texting and I would love to have sms again or a different messenger to add different themes.. but over all my galaxy is amazing I love on the 25 that my Screensaver shows my album while charging..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S24! Get one if you havent already!
on July 13, 2025
Posted by: Bixler88
[This review was collected as part of a promotion.] The Samsung Galaxy S25 series, launched in 2025, offers several models to suit different preferences. The standard Galaxy S25 features a 6.2-inch display and a 50-megapixel main camera. Takes great photos and videos. I like that you can use AI to get information about a photo you took or something you hightlight on your phone by pressing and holding the home button you can circle or hight what you want AI to tell you about. The Galaxy S25 model is powered by the Snapdragon 8 Elite processor and support Galaxy AI capabilities. So its a smooth operating system and good amount of storage. Games and videos run and stream smoothly. So much was added from the S24 to the S25. Wonderful job at another Galaxy phone Samsung. I only by your phones and always get the newer one because you make Wonderful upgrades and its worth it!
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 17, 2025
Hi there Bixler88, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear how much you have enjoyed your initial usage of your device, and that you are thrilled with the camera quality of your device. We have provided a link to the Samsung Support Team to offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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