Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,957 Reviews)
Rating breakdown 5,957 reviews
5 Stars
4,669
4 Stars
982
3 Stars
207
2 Stars
46
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Posted by: Anonymous
Verified Purchase:Yes
A nice phone at good price. I bought this for someone else, I have the ultra version.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on July 15, 2025
Posted by: Tinydancer
[This review was collected as part of a promotion.] I absolutely love all my samsung products! I've owned several phones & tvs!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its a great phone overall.
on July 15, 2025
Posted by: Buckerknot
[This review was collected as part of a promotion.] I haven't really gotten into the Galaxy AI, but from what I've seen it's really evolved from previous phones. I love the camera, it's really quality. No regrets ither than I wish I had bumped up to the plus or ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new features
on July 15, 2025
Posted by: Lookingood
[This review was collected as part of a promotion.] Its processor delivers incredibly smooth performance, handling everything with ease. The display is stunning, brilliant colors and excellent brightness, even outdoors. The versatile camera system captures impressive photos in various conditions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy from day 1
on July 15, 2025
Posted by: KazaNova
[This review was collected as part of a promotion.] As a die-hard Galaxy fan since the very first model, I'm constantly blown away by the S25's innovative features and capabilities. I'm eagerly awaiting the day I can get my hands on the Galaxy Fold - it's the ultimate symbol of Samsung's relentless pursuit of perfection.
I vividly remember joining the Galaxy AI beta program and being amazed by its game-changing features. Since then, I've barely written a document without its assistance - the writing style is uncannily mine! It's hilarious how seamlessly it captures my tone.
Lately, I've been diving head-first into the Microsoft-Samsung integration, and the synergy is nothing short of breathtaking. The possibilities are endless, and I'm hooked.
Fingers crossed, I'll be unwrapping the Galaxy Fold as a fabulous 40th birthday gift in December. A new chapter, a new phone - couldn't ask for more!
Image- taking a Galaxy (S23+ picture) with the Galaxy (S25 phone) using Phone link
Value
4
Response from Samsung USBy R&R Team, July 15, 2025
Hi KazaNova, we appreciate your feedback on your Samsung Galaxy S25. We are thrilled that you are so pleased with the usage of your device, and finding so many amazing features that enhance your life every day. We have provided a link to the Samsung Support Team for your convenience. They can offer their expertise any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on July 14, 2025
Posted by: Tifftatt
[This review was collected as part of a promotion.] Great phone but battery could use some work. Battery runs down fast when playing games or watching videos. I heard it had a great battery so pretty let down by it. Galaxy AI is a major plus, still learning but awesome so far.
Value
4
Response from Samsung USBy R&R Team, July 15, 2025
Hi there Tifftatt, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are overall pleased with the features of your new device. The intelligent battery of your device should optimize after a short period of usage and adjusting to your consumption. We have provided a few links below to troubleshooting guides to assist you if this is not your experience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on July 14, 2025
Posted by: Sunny09
[This review was collected as part of a promotion.] This phone came with great user experience and better technology
Value
5
Written by a customer while visiting Samsung US
Posted by: Mery
from New York
Verified Purchase:Yes
My mom loves her new phone. She been a Samsung user for years
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US