Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,958 Reviews)
Rating breakdown 5,958 reviews
5 Stars
4,670
4 Stars
982
3 Stars
207
2 Stars
46
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Great features and user-friendly
on July 16, 2025
Posted by: JJgeorge25
[This review was collected as part of a promotion.] There are several features of the Galaxy S25 I appreciate:
--The display has a clean look and is very customizable.
--The settings are easy to locate and personalize.
--The cameras are good quality with some serious zoom capacity.
--The Galaxy AI tools are helpful, such as the screen search tool. Others, like the sketch to generate image tool, are fun to use.
--The settings are easy to locate and personalize.
--The cameras are good quality with some serious zoom capacity.
--The Galaxy AI tools are helpful, such as the screen search tool. Others, like the sketch to generate image tool, are fun to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I've been waiting for& worth it!
on July 16, 2025
Posted by: Vika111327
[This review was collected as part of a promotion.] One of the biggest things I dread is having to transfer my data and the this phone made it incredibly easy. The camera is definitely better than my old model and I love the feel of this in my hand since I have smaller hands, it makes it easier to text and handle.
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe P
Verified Purchase:Yes
Good speed but the battery is weaker than the two-year-old, free Orbic it replaced. Much better camera though. Also the Nanit app requires a phone restart to recognize a breathing band, but that might be an app issue instead of the phone.
Response from Samsung USBy R&R Team, July 16, 2025
Hello Joe P, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We understand that changing devices and manufacturers can come with some learning curve and frustration. This device is designed with an intelligent battery that will learn your usage habits and adjust to your consumption after a short period of time. This can be sped along by allowing the battery to drain down rather than keeping the device plugged in throughout the day. We have provided links to troubleshooting guides to assist you in manually maximizing the battery of your device. We have also shared a link to a guide to assist you with the application not meeting your expectations. We have lastly, shared a link to the Samsung Support Team to offer additional assistance if your frustrations continue with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on July 15, 2025
Posted by: Bert7ie
[This review was collected as part of a promotion.] Wonderful phone works well love all the features Samsung Galaxy AI does the job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This S25 is awesome!
on July 15, 2025
Posted by: GaPeach640
[This review was collected as part of a promotion.] I'm loving the new Galaxy AI feature! So nice to quickly get summary of the information I'm searching for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on July 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Great camera features and options. Smooth UI and interface. Great phone for those looking to upgrade. Many useful app features and the Galaxy AI is awesome.
Value
5
Written by a customer while visiting Samsung US
Posted by: dBmtneer
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
My wife cannot stop commenting on how light the phone is. Great screen and very responsive. Highly recommend. We have a number of Samsung products and keep coming back cause they don't disappoint
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar Quality from Galaxy S25
on July 15, 2025
Posted by: Healyj24
[This review was collected as part of a promotion.] I've always had Samsung phones and had been using a Galaxy s10+ for about 5 years, I recently upgraded to the S25 and it's soo much faster. I have way more memory, webpages and apps are noticeably quicker, picture quality is clearer. I like how small the phone is compared to the plus. Not sure why I waited so long to upgrade but happy that I finally did!
Value
5
Written by a customer while visiting Samsung US