Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
4,068
4 Stars
863
3 Stars
178
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
great camera
on July 9, 2026
Posted by: IsayGorski
[This review was collected as part of a promotion.] I've been using my s25 for 2years now, good quality camera and still great in taking pictures and video, i travelled a lot and my photos are always clear with high resolution. AI is also very helpful and like having a personal assistant for free.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Would not recommend
on July 6, 2026
Posted by: Joey
from Kentucky
Expertise:Intermediate
No headphone port, no SD slot, no charger and now no texting, with the recent shutdown of samsung messages and major privacy issues with Google messages I'm left with a nearly useless phone.
Features
1
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, July 8, 2026
Hello Joey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important specific usage of your device is to you every day, and we would love to help you have the best possible experience with your device. For the headphone jack, you are able to use an adapter with your charging port to make use of your favorite wired headphones. We have also provided a link to the Samsung Support Team to assist you if you are in need of storage expansion and want to discuss the security of your device for peace of mind with your messaging. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Smooth and Worth the Upgrade
on July 5, 2026
Posted by: TechExplorer
[This review was collected as part of a promotion.] I've been using the Galaxy S25 for everyday tasks, and it's been a great experience. The phone feels very fast, apps open instantly, and the battery easily lasts through my day.
The display is bright and sharp, making videos and browsing enjoyable. The cameras produce detailed photos in both daylight and at night.
One of my favorite features is Galaxy AI, which makes everyday tasks more convenient and adds useful smart features without getting in the way. The overall software experience is smooth, and the phone feels polished and reliable.
Overall, I'm very happy with the Galaxy S25 and would recommend it to anyone looking for a fast, premium Android phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Typical Samsung Galaxy
on June 30, 2026
Posted by: Dsw713
[This review was collected as part of a promotion.] As a die hard Android person I have used the Samsung 4, 5, 10, 20, 24 and 25.
All have standard features and quirks. My favorite overall was the 10 however it appears their quality controls and quality testing has declined over time.
All have standard features and quirks. My favorite overall was the 10 however it appears their quality controls and quality testing has declined over time.
Value
3
Response from Samsung USBy R&R Team, July 6, 2026
Hi there Dsw713, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand how distressing it can be when your device is not aligning to your expectations, and we are always happy to assist our customers. We have provided a link to the Samsung Support Team to assist you with any questions or experiences you may be having that are causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's great
on June 30, 2026
Posted by: dbarbie
[This review was collected as part of a promotion.] So much faster than my old phone.The graphics are vivid and the storage is phenomenal.Galaxy AI is very quick with results.I play a lot of online games,very easy to navigate through apps.Very satisfied with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great. Happy with features.
on June 30, 2026
Posted by: Bleachermike
[This review was collected as part of a promotion.] I like the Galaxy ai feature to help me getvstarted with simple projects and the fillow up prompts it provides.
The circle search feature is quick and easy to use.
The quick share feature could be a little easier to use. It would be nice if they made a slightly smaller version so it's easier to put in my pocket.
The circle search feature is quick and easy to use.
The quick share feature could be a little easier to use. It would be nice if they made a slightly smaller version so it's easier to put in my pocket.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 size and features are worth the 5 stars
on June 30, 2026
Posted by: BusyReader
[This review was collected as part of a promotion.] The S25 is small enough to comfortably fit in the front pocket of my jeans for convenience. However the size is still large enough that using the screen provides ample size text and pictures.
Normally I don't purchase a flagship current year model, but I was having so much trouble with my older model phone connecting to the wifi in my car as well as dropping and not receiving calls and texts that I gave in and purchased the S25. The S25 is fast, works well with the wifi in my car, and has a better range for cell tower connection.
I am retired, and use the S25 for all my personal on line research for news, weather, occasionally reading ebooks, and watching videos. I seldom use my laptop and gave up using my tablet since the S25 and it's AI are fast and meet my needs. As a caregiver for my elderly aunt and uncle, I keep everyone's appointments and my phone to stay organized. I use the Secured folder for data I want kept private and secure yet easily retrieved. The camera function provides clear images even when my hand is not steady.
Overall the S25 is a solid device that meets my needs, and has been a purchase I would do again.
Normally I don't purchase a flagship current year model, but I was having so much trouble with my older model phone connecting to the wifi in my car as well as dropping and not receiving calls and texts that I gave in and purchased the S25. The S25 is fast, works well with the wifi in my car, and has a better range for cell tower connection.
I am retired, and use the S25 for all my personal on line research for news, weather, occasionally reading ebooks, and watching videos. I seldom use my laptop and gave up using my tablet since the S25 and it's AI are fast and meet my needs. As a caregiver for my elderly aunt and uncle, I keep everyone's appointments and my phone to stay organized. I use the Secured folder for data I want kept private and secure yet easily retrieved. The camera function provides clear images even when my hand is not steady.
Overall the S25 is a solid device that meets my needs, and has been a purchase I would do again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 30, 2026
Posted by: SweetAndroid81
[This review was collected as part of a promotion.] The **Samsung Galaxy S25** is the quintessential "pocketable flagship." Instead of completely redesigning the wheel, Samsung chose to refine the physical build, supercharge the internal processor, and lean heavily into AI capability.
If you prefer a normal-sized phone that doesn't feel like a brick but still packs top-tier performance, this is arguably the best compact Android device on the market.
Here is a comprehensive breakdown of its features, performance, and how it holds up in everyday use.
### Design & Display: Minor Tweaks, Big Comfort
The design remains closely aligned with Samsung's modern aesthetic—flat edges, individual floating camera rings, and a matte glass back. However, Samsung slimmed down the bezels, making the **6.2-inch Dynamic AMOLED 2X** display feel even more immersive.
* **Form Factor:** At just 162 grams and a razor-thin 7.2mm profile, it is incredibly comfortable to use one-handed.
* **The Screen:** It features a crisp 2340x1080 resolution, a buttery 120Hz adaptive refresh rate, and a peak brightness of **2,600 nits**. It handles direct, harsh sunlight effortlessly.
* **Durability:** Built with an Armor Aluminum frame and Corning Gorilla Glass Victus 2, complete with IP68 water and dust resistance.
### Performance: The Star of the Show
The biggest year-over-year upgrade is under the hood. Samsung dropped the split-chip strategy for the S25 generation, equipping the base model worldwide with the powerhouse **Qualcomm Snapdragon 8 Elite for Galaxy
If you prefer a normal-sized phone that doesn't feel like a brick but still packs top-tier performance, this is arguably the best compact Android device on the market.
Here is a comprehensive breakdown of its features, performance, and how it holds up in everyday use.
### Design & Display: Minor Tweaks, Big Comfort
The design remains closely aligned with Samsung's modern aesthetic—flat edges, individual floating camera rings, and a matte glass back. However, Samsung slimmed down the bezels, making the **6.2-inch Dynamic AMOLED 2X** display feel even more immersive.
* **Form Factor:** At just 162 grams and a razor-thin 7.2mm profile, it is incredibly comfortable to use one-handed.
* **The Screen:** It features a crisp 2340x1080 resolution, a buttery 120Hz adaptive refresh rate, and a peak brightness of **2,600 nits**. It handles direct, harsh sunlight effortlessly.
* **Durability:** Built with an Armor Aluminum frame and Corning Gorilla Glass Victus 2, complete with IP68 water and dust resistance.
### Performance: The Star of the Show
The biggest year-over-year upgrade is under the hood. Samsung dropped the split-chip strategy for the S25 generation, equipping the base model worldwide with the powerhouse **Qualcomm Snapdragon 8 Elite for Galaxy
Value
5
Written by a customer while visiting Samsung US