Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,306 Reviews)
Rating breakdown 5,306 reviews
5 Stars
4,150
4 Stars
876
3 Stars
187
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
3
Picture quality is great but the phone dies fast
on June 1, 2025
Posted by: Cesariviarq
[This review was collected as part of a promotion.] The phone is good and the galaxy ai makes day to day alot easier its just the battery dies after 1 hour of use
Value
3
Response from Samsung USBy R&R Team, June 2, 2025
Hey Cesariviarq, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are pleased with the enhanced features of Galaxy AI and camera of your device. We have provided links to troubleshooting guides to help you troubleshoot the battery life and maximize your experience with the battery. We have also provided a link to the Samsung Support Team and warranty information to help you if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
The Greatest Review Ever
on June 1, 2025
Posted by: Theguy
[This review was collected as part of a promotion.] Let's start out with what I like: 1 the screen great colors and contrast. 2: the processing speed. 3: the feel of the phone. Now I don't care much for the galaxy Ai as it usually can't do tasks well or effectively. I do like it in settings as it helps navigate the ui but it just deel unnecessary and not useful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features Including Galaxy AI.
on June 1, 2025
Posted by: WickedClown
[This review was collected as part of a promotion.] I have owned this phone for a few months now and I must say it's the absolute best buy that I have ever made. The Galaxy AI is truly wonderful and the extra stuff it can do makes my life so much easier. The battery life last a day and charges within an hour.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cute and fast
on June 1, 2025
Posted by: Baibey88
[This review was collected as part of a promotion.] I like the galaxy AI features. This phone is smart and helps me through my daily tasks by remembering my daily activities and schedules. The camera is really good. I like the new text message features as well. This phone is fast and easy to hold.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ben phone
from Highland Park, IL
Expertise:Expert
Verified Purchase:Yes
Great phone! Works very fast at home and in public wifi places. The size is not too big, and comfortable to hold in my hand or in the pocket. Beautiful red color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Batman
Verified Purchase:Yes
The phone is good. However im never getting another one online because the email spam is atrocious.
Written by a customer while visiting Samsung US
Customer Rating
5
The best samsung phone for gaming
on May 31, 2025
Posted by: Chahal
[This review was collected as part of a promotion.] It the best because of it high performance snap dragon chip giving fast signals for gaming. Another thing is that it has lot of settings that can help with gaming and it is a great size and not to expensive for the functions of this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's so easy
on May 31, 2025
Posted by: Pumakitty
[This review was collected as part of a promotion.] I'm a person that doesn't know how to use most of today's technology. I call myself technology challenged. But I have used many features it has to offer and love it.
Value
5
Written by a customer while visiting Samsung US