Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,306 Reviews)
Rating breakdown 5,306 reviews
5 Stars
4,150
4 Stars
876
3 Stars
187
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
I love it
on June 2, 2025
Posted by: Sammie
[This review was collected as part of a promotion.] Galaxy al is the best on this phone if I was you I would get this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is very high tech
on June 2, 2025
Posted by: 360Beezy
[This review was collected as part of a promotion.] I really like this phone I think it competes against the I phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect phone
on June 2, 2025
Posted by: Ram412
[This review was collected as part of a promotion.] I use my Galaxy for social media and texting. The phone itself is great. The one downfall is being forced to use Google messaging. Its a terrible messaging platform and none of the customizations you set on your phone translate over to the messaging platform which makes customization pointless since I don't really use my phone to talk to people.
Other than that, the battery life is great and I like the idea of being able to charge another device with my phone as well. I have not used the Galaxy AI yet so I can't speak as to how well that works.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice but fragile
on June 2, 2025
Posted by: Grindsmygears
[This review was collected as part of a promotion.] I have not used a.i. just harvests your info for company's to sell to data brokers.
The phone is very fragile. I feel into the rubber floor from about 2 feet and it cracked.
Other then that it's like every other phone samsung has made.
Add a number. Better camera. A little faster perhaps.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hello Grindsmygears, we appreciate you sharing your experience with your Samsung Galaxy S25 with us. We know how valuable the reliability of your phone is to you every day. We do recommend protective cases on all devices to help protect from any accidental bumps and drops that happen. We also have screen protectors available to offer additional peace of mind. We have shared a link to the Samsung Support Team if you are in need of a repair for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Products processing speed is great.
on June 2, 2025
Posted by: soular00t
[This review was collected as part of a promotion.] I use Galaxy AI and Gemini to control my phone. Since purchasing this device I have been rather satisfied. It does everything I need it to do, and it doesn't quickly. I previously owned the Z Flip 5 at one point, and I can say confidently that I prefer my S25. I also use my Galaxy Buds to stream my music and enjoy the ease of use and connectivity it provides.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is my go to phone
on June 2, 2025
Posted by: Mkeman665352
[This review was collected as part of a promotion.] The Galaxy AI has been very helpful. It still need work understanding how to properly pronounce words that are spelled the same but said differently. Other than that it's great so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Charging port
on June 2, 2025
Posted by: Bme1984
[This review was collected as part of a promotion.] Haven't really had any problems besides the charging port. Other then that battery life, screen and camera. Everything is up to par. Wouldn't own another brand of phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features
on June 2, 2025
Posted by: Fr33Nation
[This review was collected as part of a promotion.] I love my Galaxy S25 because it's not just a phone-it's basically a pocket-sized spaceship. This thing is faster than my morning coffee, smoother than a jazz saxophone, and somehow makes everything look like it was filmed by Spielberg. The camera? Insane. The battery life? Might outlast my truck. And the display? It's like staring into the future-bright, bold, and beautiful. Samsung really snapped with this one. The
S25 just gets me.
Value
5
Written by a customer while visiting Samsung US