Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,443 Reviews)
Rating breakdown 5,443 reviews
5 Stars
4,259
4 Stars
897
3 Stars
193
2 Stars
45
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Posted by: Jason
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Hands down best compact phone out right now. Snappy processor beautiful screen small hole punch for camera doesn't get in the way when viewing content
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: TomM
from NC
Expertise:Intermediate
Verified Purchase:Yes
Bought this phone to replace a Samsung S9. My old phone screen was cracked and I wanted an updated version Samsung for compatibility with the latest fit/ health tracking watches. The phone meets my expectations and had nice enhancements.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast processing speed and graphics are amazing.
on June 28, 2025
Posted by: GalaxyLife
[This review was collected as part of a promotion.] This phone has amazing features and abilities. With the new Samsung AI any question your life has can be answered. I personally enjoy the graphics and speed of the phone. I use it for games and streaming and the memory holds all my games photos and everything !! It's a must have phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 28, 2025
Posted by: AhnaRose
[This review was collected as part of a promotion.] I've really enjoyed using the Galaxy S25. It's the perfect size for my hand, easily slipping into my pocket.
The screen is absolutely stunning – super bright and smooth for everything I do. Performance is lightning-fast; apps open instantly and it handles everything I throw at it without a hitch.
The camera takes fantastic photos without much effort from me, and the AI just makes them look even better. Battery life lasts me all day, which is a huge plus.
Overall, it's a powerful, easy-to-use phone that just feels right. If you want a top-tier Android that's not too big, you'll love it.
The screen is absolutely stunning – super bright and smooth for everything I do. Performance is lightning-fast; apps open instantly and it handles everything I throw at it without a hitch.
The camera takes fantastic photos without much effort from me, and the AI just makes them look even better. Battery life lasts me all day, which is a huge plus.
Overall, it's a powerful, easy-to-use phone that just feels right. If you want a top-tier Android that's not too big, you'll love it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Veronica
from San antonio Texas
Expertise:Beginner
Verified Purchase:Yes
Great phone very user friendly durable great features and memory
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 27, 2025
Posted by: Sirlongsteak662
[This review was collected as part of a promotion.] Great Galax AI features. Overall best in it's class.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an excellent phone for everyday use
on June 27, 2025
Posted by: Edge2Samsung
[This review was collected as part of a promotion.] I use my galaxy s25 for everyday use amd it's perfect and well rounded overall. It's Snapdragon 8 Elite chip is one of the best processors on the market and can handle even the toughest tasks I run on my phone. The galaxy AI feature is also amazing. I can circle to search and get in depth results and answers with it. There's a plethora of other galaxy AI features such as the generative edit to fix any photos instantly and my live translate on phone calls. This phone is perfect for anyone because it can multitask different operations at a time and still run smoothly, handle any social media platform with high quality and much much more. The display is remarkable with an adaptive 120hz refresh rate offering the highest graphics while still minimizing battery usage. The battery itself is also fantastic as it lasts me the entire day with extra juice left over at the end of the day.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nowshad
from West New York, New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Battery seems draining out pretty quickly and it takes longer time to charge the phone. For instance, if the battery charge is at 80% for charging 20% it takes more than 30 mins. I used to use A15. the charging was pretty fast for that device
Features
4
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R Team, June 30, 2025
Hi there Nowshad, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it is when your device is not meeting your expectations. We have provided links to articles to help you maximize the charging speed and battery life of your device. We have also provided a link to the Samsung Support Team if this experience continues, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
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Samsung Community
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Facebook
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US