Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,451 Reviews)
Rating breakdown 5,451 reviews
5 Stars
4,264
4 Stars
899
3 Stars
193
2 Stars
46
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
This Phone is awsome
on July 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The quality of this phone is honestly amazing. Everytime I need my phone for something I want to fix my phone is ready for it. It does its job really smoothly and it doesnt take its time to load something or has any issues with its data.
The Galaxy AI is the AI I really wanted on a phone. Being able to remove thungs from your pictures or translating text for my dad that doesnt talk or read english is honstly really nice. I have to still try more stuff of the Galaxy AI cause theres soo much to do and to learn from this.
One thing I use a lot Is my Galaxy assistant, Bixby. I honestly really like how praxticle she is and how I can count on her to help me when my hands are busy.
Pictures on this phone are crazy, the camera is crazy good and concerts are much better to film on this phone. So if you like to have a good camera these Galaxy phones are crazy.
Honesly my whole family has Samsung cause its a great brand and you dont feel like you wasted your money. Samsung always cooks whith their stuff and they never disapoint with the quality and features they give you. Amazing purchase!!
The Galaxy AI is the AI I really wanted on a phone. Being able to remove thungs from your pictures or translating text for my dad that doesnt talk or read english is honstly really nice. I have to still try more stuff of the Galaxy AI cause theres soo much to do and to learn from this.
One thing I use a lot Is my Galaxy assistant, Bixby. I honestly really like how praxticle she is and how I can count on her to help me when my hands are busy.
Pictures on this phone are crazy, the camera is crazy good and concerts are much better to film on this phone. So if you like to have a good camera these Galaxy phones are crazy.
Honesly my whole family has Samsung cause its a great brand and you dont feel like you wasted your money. Samsung always cooks whith their stuff and they never disapoint with the quality and features they give you. Amazing purchase!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on July 10, 2025
Posted by: Aarrow
[This review was collected as part of a promotion.] Love how snappy this ui is. Bright screen and great build quality.
Value
4
Written by a customer while visiting Samsung US
Posted by: HGass
from NC
Expertise:Expert
Verified Purchase:Yes
Really good phone so far. No problem whatsoever and been using for almost a month now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sammy
Verified Purchase:Yes
I like it a lot; I just wish that you offered the smaller phone with the higher end specs. I want a smaller phone than the Ultra, but I want the camera specs and the pen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Deb in US
from Northern Virginia
Verified Purchase:Yes
I like the galaxy line. I have owned several. The 7 edge and the 21 among them. This is a solid offering. Preformed as expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 review
on July 10, 2025
Posted by: Burghjcj
[This review was collected as part of a promotion.] The Samsung, the Galaxy S25 has been a really good device so far. The Galaxy AI takes notes for me when im working and answers all of my silly questions. I have had zero limitations with the phone and does everything I ask with great speed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This S25 has Good quality. Bad charging port.
on July 10, 2025
Posted by: Kl0wn07
[This review was collected as part of a promotion.] I love my Samsung S25 it was the best phone that I had ever had for up to month. It has the best call quality, the best graphics, and the best gaming performance out of all the other phones I've owned. Out all the phones I've had they have had multiple problems. This S25 has only given me one problem. After about a month of having the phone my charging port started malfunctioning. Telling me that there was stuff inside when there wasn't. Then it just stopped working and now I can only charge my phone via wireless charging. Other than that it charges fast and keeps a charge for a couple of days. When I can't find my phone I can say "Bixby" and the Galaxy AI named Bixby will Answer so I can hear where my phone is at. The AI also helps me make phone calls when I can't search for the contact I'm trying to call. There is absolutely not any speed problems or storage problems. Every day I use my phone's ability to connect the alarm to Spotify so I can wake up with music every morning. That's what makes this a 4 star product.
Value
4
Response from Samsung USBy R&R Team, July 10, 2025
Hey KI0wn07, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear how much you are enjoying the enhanced capabilities of your device, and finding so many uses for Galaxy AI. We have provided links to the Samsung Support Team and your warranty information if you are interested in exploring repair options for the charging port of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
I like the user interface comma and the great valu
on July 9, 2025
Posted by: Rdndealmaker
[This review was collected as part of a promotion.] AI actually works seamlessly, compared to Siri i've only had it for a day but enjoying it so much
Value
5
Written by a customer while visiting Samsung US