Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,453 Reviews)
Rating breakdown 5,453 reviews
5 Stars
4,266
4 Stars
899
3 Stars
193
2 Stars
46
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Solid phone
on July 19, 2025
Posted by: Cascade
[This review was collected as part of a promotion.] Phone's pretty good; though I don't use the Galaxy AI at all. Camera is great, battery life is solid, and I really appreciate that Samsung allows you to remove the default apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New features
on July 19, 2025
Posted by: Concon
[This review was collected as part of a promotion.] Still learning all the new features of the phone. Translation is great. Had to reset some notification sounds which was a pain. Eager to learn all this call do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Finger print lock takes few tries to work
on July 19, 2025
Posted by: iMMAgeTRICh
[This review was collected as part of a promotion.] I live the AI feature, use it all the times and it perfect
Value
3
Response from Samsung USBy R&R Team, July 21, 2025
Hello there iMMAgeTRICh, thank you for providing feedback on your Samsung Galaxy S25. We are happy to hear that you have been so pleased with the usage of Galaxy AI, and finding it to work so ideally for your needs. We have provided a link to an article to help you resolve your frustration with the fingerprint reader of your device. We also recommend enabling the touch sensitivity setting if you are using a screen protector with your device to help you with the fingerprint reader. We have lastly, provided a link to the Samsung Support Team if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on July 19, 2025
Posted by: Samsung
[This review was collected as part of a promotion.] Love all the fancy features. Very nice camera and pictures and perks are the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic product 10/10
on July 19, 2025
Posted by: Chillymac
[This review was collected as part of a promotion.] No notes whatsoever. This is the best phone i have Ever had!
Value
5
Written by a customer while visiting Samsung US
Posted by: deme
from Utah
Expertise:Intermediate
Verified Purchase:Yes
I really like the Samsung Galaxy S25 display clarity, wonderful apps, functionality, size, weight, and more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 18, 2025
Posted by: Gsgirl0625
[This review was collected as part of a promotion.] I love this phone! It's super fast, has good storage, I love the compact small design and all of the features on it are great. I learned something new about this phone everyday. The Galaxy AI feature is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple clean and elegant ✨️
on July 18, 2025
Posted by: Sai6174
[This review was collected as part of a promotion.] Galaxy AI is best than rest of the AI phone, Has been using since last 7 months, No trouble, Clean answers, screen search, circle search are remarkably ease my search.
Value
5
Written by a customer while visiting Samsung US