Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,453 Reviews)
Rating breakdown 5,453 reviews
5 Stars
4,266
4 Stars
899
3 Stars
193
2 Stars
46
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Great device for sure on many levels!
on July 20, 2025
Posted by: n1jai8
[This review was collected as part of a promotion.] I use Samsung for my drones videos and love it and must I add battery life is amazing!
Value
5
Written by a customer while visiting Samsung US
Posted by: SM Bay Area
from San Francisco Bay Area
Expertise:Intermediate
Verified Purchase:Yes
I needed to replace my 7 years old Samsung phone and this Galaxy S25 base model worked very well for me. Good screen quality, pictures, general management.
I would recommend this to a friend!
Features
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on July 20, 2025
Posted by: ninxtactical
[This review was collected as part of a promotion.] So far no issues, battery is decent, screen is good, no lagging. Galaxy AI is useful.
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi there Ninxtactical, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear that you are so pleased with the usage of your device, and experiencing no frustrations as you begin to explore your device. We have provided links to resources to assist you with the exploration of your device, and aligning the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
My galaxy s25
on July 20, 2025
Posted by: Smitty9186
[This review was collected as part of a promotion.] I was surprisingly let down by this phone camera sucks, poor r.a.m. it crashes alot and it's not very fast my s23 ultra was a way better phone I wish I could trade back id do so today. Unless your getting the s25 ultra don't go for it because the s25 sucks. The galaxy a.i. was even better in my s23 ultra
Value
2
Response from Samsung USBy R&R Team, August 5, 2025
Hi Smitty9186, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important your phone is to you, and we would love to assist you in resolving any frustration you are experiencing. We have provided links to articles below to help you with the camera features, speed, and crashing you mention experiencing with your device. We have also shared a link to the Samsung Support Team if you continue to experience these frustrations, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone yet
on July 20, 2025
Posted by: Jayache1986
[This review was collected as part of a promotion.] Love the easy features and the privacy it offers. Great camera for pictures and the best apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
finger print sensor
on July 20, 2025
Posted by: ShadowQ
[This review was collected as part of a promotion.] The finger print sensor on the screen is the best feature I have seen on a phone. It would be nice if the front camera i is also hidden behind the screen. Another one is the photo assist feature that uses Galaxy AI. It is very helpful for my work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera sounds great playing music
on July 19, 2025
Posted by: Beedaddy
[This review was collected as part of a promotion.] Its alot to get used to but 100 percent worth it has helped me in school so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I've been looking for!
on July 19, 2025
Posted by: Rockygirl13
[This review was collected as part of a promotion.] I have started learning how to use the new Galaxy AI program on my Samsung Galaxy S25 and I am in love with the whole thing! It's smooth durable and fits my hands perfectly!
Value
5
Written by a customer while visiting Samsung US