Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,963 Reviews)
Open Ratings Snapshot
Rating breakdown 5,963 reviews
5 Stars
4,674
4 Stars
982
3 Stars
207
2 Stars
47
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4 out of 5
4
Great phone with cool AI that'll continue to grow
on August 4, 2025
Posted by: PaulG123
[This review was collected as part of a promotion.] Upgraded to S25 from a Pixel 8 Pro. Galaxy AI is by far better for photos.
First, lets review the good:
- Galaxy AI photo edits are on device. This means it is faster. Pixel AI is processed on the cloud and takes forever, so much that the features often didn't work. I gave up trying most of the time.
However, I'm a frequent traveler and I wish Samsung would support more languages:
- the translation features don't support very regional European languages (Finnic-Uralic, Baltic, most Nordic...)
- live subtitles, similar to Pixel. Sometimes travel advice and media in certain countries are not offered in English.
Nonetheless, the phone itself is beautiful. Almost everyone compliment the phone's red color, design, and premium build. I would add a photo but my phone is my camera...
The S25's smaller form factor also makes it easy to handle. This size is slowly disappearing, so happy to have it.
If you like specific workflows, S25 is better than any other phone. You can configure the phone to exactly how you use things. Something annoys you? Theres a GoodLock module to fix it.
For example:
- I changed how switching apps work (to always select last used app)
- I added custom quick settings to not turn off my screen for 30min while I have a recipe loaded.
- I have a video (not a live wallpaper) of my family set as my background, reliving the memory everytime I use my phone.
In conclusion: this is by far the best phone on the market today.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My opinion
on August 4, 2025
Posted by: zanpaku3
[This review was collected as part of a promotion.] From my experience of having a Galaxy S25 for 2-3 months, I say that it works great. The compact size makes it fit easily in my pocket, lessening the chance that it falls out due to not going in properly. Depending on my usage, the battery tends to last between 1 and 2 days before I need to charge it.
The main flaw I have seen with it is a common thing with many phones nowadays. That it does not have a separate auxiliary cord slot for wired headphones/ear buds, which is my preference. If I want to use wired ear buds or headphones, I need to get a separate adapter for it. It also did not come with an adapter for the charging cord that came with it, which is a problem when both ends are the same instead of one being a USB adaptor.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone takes great pictures
on August 4, 2025
Posted by: Charlzz71
[This review was collected as part of a promotion.] The AI is great on this phone. The features are easy to use. The picture and video quality are superb.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
samsung girl
on August 4, 2025
Posted by: LadyPinkDraGon
[This review was collected as part of a promotion.] Works great like a samsung always does. I've always been a samsung girl and won't ever switch to any other brand. Everything I own has come to exceed my expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone meets all my needs.
on August 4, 2025
Posted by: Sims76
[This review was collected as part of a promotion.] I like to ask the AI questions and it always helps me figure out what I want to say in a better way. I use my phone for everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera and the quality of the photos.
on August 4, 2025
Posted by: WhatsUpOhio3528
[This review was collected as part of a promotion.] I use it it for business and personal use. Taking quick photos and videos for my arts & entertainment business.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The phone is really excellent love it and i love
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The a i is really good i don't use enough as i need to bu i love it when i do sometimes it could be little slow cause of the weather other then that is really good some the service is a lil slow maybe cause the erea im at but is good
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Game-Changer for Daily Life
on August 4, 2025
Posted by: GalaxyLover25
[This review was collected as part of a promotion.] The Galaxy S25 has completely transformed my daily routine. The incredible display makes watching movies and sports feel immersive, and the powerful processor handles all my gaming needs without a hitch. For work, it's a true productivity machine. The new Galaxy AI features are particularly impressive, helping me summarize long emails and transcribe meeting notes effortlessly. This has freed up so much time and made my work life more organized. The camera captures stunning photos every time, and the battery life easily gets me through a full day of heavy use. It's more than just a phone; it's a seamless extension of my life, making everything from streaming to schoolwork easier and more enjoyable. I'm thoroughly impressed with the thoughtful design and powerful functionality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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