Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,966 Reviews)
Open Ratings Snapshot
Rating breakdown 5,966 reviews
5 Stars
4,676
4 Stars
983
3 Stars
207
2 Stars
47
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Amazing phone
on August 6, 2025
Posted by: NewS25lover33
[This review was collected as part of a promotion.] The s25 is incredible it handles task like a beast, even if It isn't the s25U, the screen is amazing it's bright and good resolution, it also has great speakers and battery I would recommend if you don't want a bigger phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a great phone. I love using Galaxy Al.
on August 5, 2025
Posted by: B1gR3dd
[This review was collected as part of a promotion.] This phone is great. Al is awesome! The options are useful. I love that I can link all my devices to the phone so easily. I especially like the ability to uninstall re-downloaded apps. However, I wish there was more storage and battery life.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thoughts on thr s25
on August 5, 2025
Posted by: Love2Gamr4Evr
[This review was collected as part of a promotion.] The S25 has been one of the best phones ive ever had, with it having life-changing features. To start, the Galaxy AI has consistently given me right answers when asking it questions. Internet not giving you a straightforward answer? No problem! Just ask Galaxy AI. The streaming experience has been amazing, with the phone being able to last a full day while watching videos or playing games too. No more battery dying during a session! I can't wait to see what Samsung has up next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun
on August 5, 2025
Posted by: Anonymous
This phone had me tripping I thought what is this it's not the same astheticly but once it starts to grow on you it is a good phone great as a matter of truth
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is pretty cool
on August 5, 2025
Posted by: FredFigglehorn
[This review was collected as part of a promotion.] The phone's features, accessibility, and overall use is great; I'd say Samsung is for the utilitarians, who don't mind a phone that, although isn't super flashy, is still reliable and usable.
I've never used Galaxy AI; I straight up don't know how to use it or what its uses even are. I dislike AI anyways; it's probably gonna steal my job.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!!
on August 5, 2025
Posted by: KEITH4520
[This review was collected as part of a promotion.] I love my galaxy best phone that I ever had,I love android phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Rating S25
on August 5, 2025
Posted by: Whyme39
[This review was collected as part of a promotion.] I was surprised that it didn't give the plug in with the phone, when you pay so much for the phone. I was shocked how small the phone was also.
Overall I'm not satisfied with this purchase, but it's contracted so what do you do?
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 7, 2025
Hey Whyme39, we appreciate you providing feedback on your Samsung Galaxy S25. Your feedback is invaluable to us as we continue to innovate our product line, and provide the experiences our customers are seeking with their device. The Samsung Galaxy S25 line of device has the Galaxy S25, Galaxy S25+ with the larger display, and the Galaxy S25 Ultra with the additional features like the S Pen in addition to the larger size. We have provided a link to the Samsung Support Team if you ever have questions about the features and specifications of our devices. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing camera and so much more
on August 5, 2025
Posted by: LovemyLayla
[This review was collected as part of a promotion.] This S25 is like a computer on steroids with several incredible features to simplify your life including tap payments where you can easily transfer money to a friend just by tapping your phones together!!! The galaxy AI features are on point and can easily help you do anything from writing a resume to creating the most epic photos and videos!!! I'm still learning all of the amazing features that this phone has to offer!!! Loving my S25!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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