Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,469 Reviews)
Rating breakdown 5,469 reviews
5 Stars
4,279
4 Stars
904
3 Stars
193
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4
This phone is a good must have great features
on August 4, 2025
Posted by: Trowaduo
[This review was collected as part of a promotion.] Awesome phone with great features and good quality camera it's functions are top knotch and it's Ai introductory is of best quality this phone is must have
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!
on August 4, 2025
Posted by: Gonavy5
[This review was collected as part of a promotion.] This phone easily matches the strong samsung phones of the past. I have been using Samsung phones for at least the past 20 years. Also use a Samsung laptop for school as I am a high school teacher. Love all Samsung products and have never had a reason to try anything else. The AI on the phone is amazing.. love that it gives me answers and the option to dive in deeper.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 4, 2025
Posted by: Wolczek1
[This review was collected as part of a promotion.] I love my s 25 I can get a lot of stuff done . I also run my crochet business form it . I am still trying to figure out the galaxy ai features on it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera
on August 4, 2025
Posted by: Laurie71
[This review was collected as part of a promotion.] My phone continues to impress me with the camera abilities. I am always complimented on the quality of my photos whenever I post onto social media from my phone. It's also easy to use, an i am addicted to the swipe texting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great for the busy person/parent
on August 4, 2025
Posted by: MeadMomma
[This review was collected as part of a promotion.] This phone has literally helped save our daily routines, as a mom of 3 and a wife, it has so many features that are so beyond useful for us, from streaming channels, galaxy Ai is a big one my kids enjoy for sure! This phone literally has an option for anything you're needing from a smart device. It has a ton of space, so if you're a parent like me and always taking pictures, or needing school apps you're covered! Also for someone like me with health conditions also, samsungs health options are literally life changing in so many ways, but especially keeping up with all of the paperwork and what not, plus it helps to keep you on track of meds and appts also! You guy's rock, keep up the great work! Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on August 4, 2025
Posted by: L8rG8r
[This review was collected as part of a promotion.] I haven't had any issues with the phone, I got the extra storage and love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY
on August 4, 2025
Posted by: Memyselfneye
[This review was collected as part of a promotion.] This phone is the absolute worst phone I have ever owned. I thought I was upgrading from my Note 20 Ultra and did a huge downgrade. It completely sucks.
Value
1
Response from Samsung USBy R&R Team, August 6, 2025
Hi Memyselfneye, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it can be when you have a new device that is not operating as expected. Without knowing what features or changes are causing frustration for you, we have provided links to the complete manual for your device, and to the Samsung Support Team to help you align the settings, discover the full capabilities, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great cellphone
on August 4, 2025
Posted by: Santiago
[This review was collected as part of a promotion.] Great cellphone, I love my galaxy and its another great iteration
Value
4
Written by a customer while visiting Samsung US