Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,519 Reviews)
Rating breakdown 5,519 reviews
5 Stars
4,318
4 Stars
914
3 Stars
193
2 Stars
44
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Great Phone!
on August 14, 2025
Posted by: GalaxGal
[This review was collected as part of a promotion.] My fifth Samsung phone. They keep getting better and better with Galaxy AI feature to camera mode. I mostly use the camera and upgrade photos to Amazing enhanced shots.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on August 14, 2025
Posted by: Chelle51
[This review was collected as part of a promotion.] This phone is great at answering my questions using Al helper
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on August 14, 2025
Posted by: MeMyGadgets
[This review was collected as part of a promotion.] Sleek design. Powerful camera, and decent battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
does have great features, glass should be stronger
on August 14, 2025
Posted by: Hookerhooks57
[This review was collected as part of a promotion.] Galaxy AI makes many tasks easier and helps fir many things i do however wish that phones today would come with at least 1 phone screen protector, for front and back. Be bold Samsung be ahead of the pack and start helping Samsung customers and supporters protect their investments rather than the need of greed in job security
Value
2
Response from Samsung USBy R&R Team, August 15, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear how pleased you are with the enhanced features of Galaxy AI, and finding the device to function well for your needs. We know how valuable your device is to you and wanting to feel confident that your device is safe from any accidental damage from bumps and drops. We have provided a link to the Samsung Support Team if you are interested in exploring accessory options that will offer this security. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 14, 2025
Posted by: Lieutenant
[This review was collected as part of a promotion.] Been an amazing phone. Galaxy AI is so helpful. Has not let me down.
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hey Lieutenant, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are so pleased with the usage of your device, and finding the features of Galaxy AI so amazing and helpful. We have shared a link to the Samsung Support Team for your convenience, if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Jack13Bauer
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 for a while now, and it honestly feels like the smartest and most capable phone I’ve ever owned. The 6.2-inch Dynamic AMOLED 2X display is gorgeous—colors pop, text is razor-sharp, and it stays bright even in full Alabama sunshine. Performance is lightning fast, thanks to the Snapdragon 8 Elite chip and 12GB RAM, so juggling between apps or editing photos is effortless.
What really makes this phone stand out is Galaxy AI. I love being able to just speak naturally and get things done across different apps without jumping through menus. Circle to Search is surprisingly handy for instantly finding info from my screen, and AI-powered summaries and smart suggestions actually save me time.
The camera setup has impressed me over and over. The 50MP main lens takes sharp, detailed shots, and the AI editing tools make quick work of improving them—perfect for when I want to share photos right away.
Battery life easily lasts me through a busy day, and quick charging means I’m never tied to the wall for long. The build quality feels premium and sturdy, with added confidence from the tough materials.
Overall, the Galaxy S25 combines speed, intelligence, and design in a way that makes it a joy to use every day. I genuinely look forward to picking it up.
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hey Jack13Bauer, we appreciate your feedback on your Samsung Galaxy S25. We are ecstatic to hear that you are finding this device to be a true powerhouse for your usage, and you are loving discovering all of the amazing features and enhancements that have been made. We have shared a link below to the Samsung Support Team to offer assistance, if any questions arise as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features, and i love it!!
on August 14, 2025
Posted by: Love2ship
[This review was collected as part of a promotion.] This phone held me in my everyday life and it has apps that no other phone has. I'll always be a loyal customer to you guys. I love your products so much
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hello there Love2ship, we appreciate you providing feedback on your Samsung Galaxy S25. We are so happy to hear how pleased you are with the features of your device, and finding it so helpful for a range of daily tasks. We have provided a link to the complete manual for your device to assist you in discovering additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Everything you need
on August 14, 2025
Posted by: Toomuchtechtoys
[This review was collected as part of a promotion.] Everything you want or need in a phone. Does everything you want it to do such as take great pictures, amazing screen for videos, great audio for music, runs Galaxy AI for some amazing photo tricks.
Value
4
Written by a customer while visiting Samsung US