Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,519 Reviews)
Rating breakdown 5,519 reviews
5 Stars
4,318
4 Stars
914
3 Stars
193
2 Stars
44
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4
Great phone
on August 15, 2025
Posted by: Lovethe25
[This review was collected as part of a promotion.] Would give it 5 stars but after a week the charging port went out and the phone wouldn't charge. I am happy with the overall condition and usability of the phone and give it a 4 out of 5 but for the 26 would recommend upgrading the port
Value
4
Response from Samsung USBy R&R Team, August 15, 2025
Hey there Lovethe25, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear that you are overall pleased with the usage of your phone every day, and finding so many amazing features. We have provided a link to an article to help you with the charging of your device. We have also shared a link to the Samsung Support Team and warranty information for your device if you would like to explore options for resolving this matter, if this continues. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on August 15, 2025
Posted by: ImaginaryGina
[This review was collected as part of a promotion.] I only purchase Samsung products now for at least the last 15 years. I love the Galaxy series, I've had the 13, 21, and now the 25. The phone lasts a long time and doesn't crap out when new versions come out like other competitors phones do. I like the ability to personalize your functions, themes and so on. Great products, I wouldn't go anywhere else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I used to not the like galaxy. S25 changed my mind
on August 15, 2025
Posted by: Jays25
[This review was collected as part of a promotion.] I used galaxy AI everyday In my search for a new career. I would never find a job if i didn't have galaxy AI to help my respond to potential employment opportunities. Plus the galaxy s25 is my go to for entertainment I play delta force religiously, my s25 performs flawlessly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it fast running no matter how full the capaci
on August 15, 2025
Posted by: Hammer25
[This review was collected as part of a promotion.] Love all the new features and ai very easy to keep up with every thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung products
on August 15, 2025
Posted by: Fitseveryone
[This review was collected as part of a promotion.] I use my phone to remind me of things that I forget. Also search for internet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Muy bueno
on August 14, 2025
Posted by: Lovekatty
[This review was collected as part of a promotion.] Me encanta como captura las fotografías samsung siempre será mi favorito
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the Best Phone I ever owned
on August 14, 2025
Posted by: MccolyCoken
[This review was collected as part of a promotion.] This product is excellent I live all the new updates. I use my s25v for practically everything. Gaming, streaming movies, working on music, sending emails and handling business. I love all the features it has, it makes finding information so much more convenient. I feel like this phone is the total package for what I want in a technical device in 2025
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for gaming and my health
on August 14, 2025
Posted by: Sherbear
[This review was collected as part of a promotion.] Im getting more used to AI and I primarily use it for communication with family and coworkers. I also monitor my health with the Libre 3 +.
Value
4
Written by a customer while visiting Samsung US