Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,519 Reviews)
Rating breakdown 5,519 reviews
5 Stars
4,318
4 Stars
914
3 Stars
193
2 Stars
44
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Posted by: KaWi
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
The phone only had one drawback that I have found so far. The Panel settings do not allow items to be removed, just rearrange or reordered.
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 15, 2025
Posted by: DancingD
[This review was collected as part of a promotion.] I love this phone. I use the Galaxy AI on Google searches and I love the summary. Sometimes that is all I need to know. The photos are crisp and the editing capabilities are awesome. I took a month long trip to Europe and this phone was all I needed. I transacted business and used Galaxy AI for suggestions on writing. I love my Samsung 25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and amazing AI integration
on August 15, 2025
Posted by: CapsOnIce
[This review was collected as part of a promotion.] The Galaxy S25 is everything I wanted in a phone light, compact, and powerful. With a gorgeous AMOLED display, it’s perfect for streaming, gaming, movies, and work on the go.
The Galaxy AI with Bixby has impressed me, it works better than Gemini and I can do all that I want... add some improvements to an image, Done, call somebody, Done, any task that I ask and it does it. I can't live without it
I use it non stop the whole day for everything, in and outside work. The battery life never disappoints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has long lasting battery and storage.
on August 15, 2025
Posted by: Mori2sun
[This review was collected as part of a promotion.] The use of Samsung Wallet as well as screen search has been extremely useful to find things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25, a spectacular device that requ
on August 15, 2025
Posted by: Cole014
[This review was collected as part of a promotion.] The Galaxy S25 is a compact flagship that combines power, comfort, and smart AI features in a sleek package. Weighing just 162 grams, it’s easy to hold and operate with one hand, yet it’s powered by Samsung’s latest Snapdragon 8 Elite for Galaxy chip—meaning snappy performance, smoother gaming, and better energy efficiency. The battery life is solid, often lasting a full day, and with seven years of Android updates, it’s built to stay relevant for the long haul.
Samsung’s Galaxy AI suite really stands out here, offering handy tools like *Now Brief* for daily summaries, improved voice commands, AI-driven photo editing, and Audio Eraser to tidy up recordings—features that genuinely make everyday tasks easier.
That said, the S25 isn’t perfect. Its design and charging speeds haven’t changed from last year, and while the camera performs well, it doesn’t quite match the low-light capabilities of other flagships, 25 W wired charging feels a bit slow for 2025 standards. Some users have also mentioned occasional overheating and faster-than-expected battery drain.
Bottom line: If you’re after a compact, fast phone with strong AI features, long-term support, and reliable overall performance, the S25 hits the mark. But if you’re looking for a radical design overhaul, ultra-fast charging, or the absolute best camera in low light, you might want to explore other options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on August 15, 2025
Posted by: Redeyez
[This review was collected as part of a promotion.] No issue with phone. Had the phone for over 1 year and it has worked fine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on August 15, 2025
Posted by: Boston2296
[This review was collected as part of a promotion.] Love the implementation of Galaxy AI - makes using the full suite of features available even easier.
Processing speed is lightning fast and the 120 Hz OLED screen looks fantastic and is silky smooth.
Charges incredibly fast using a 25W charger - less than 40 minutes for a full charge.
I also have switched to Samsung Health because it includes every metric I value and more. Pairs perfectly with a Galaxy Watch for tracking workouts and runs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is a game-changer
on August 15, 2025
Posted by: Hoco321
[This review was collected as part of a promotion.] 5/5 Stars
"I recently got the new Samsung Galaxy S25, and it's been a fantastic experience! The Galaxy AI for editing photos and videos is a game-changer—it makes it so easy to get my content just right. The camera quality is truly great, and I love knowing that I'll have these memories forever on my phone. Highly recommend it!"
"I recently got the new Samsung Galaxy S25, and it's been a fantastic experience! The Galaxy AI for editing photos and videos is a game-changer—it makes it so easy to get my content just right. The camera quality is truly great, and I love knowing that I'll have these memories forever on my phone. Highly recommend it!"
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Hey Hoco321, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are so amazed with the usage of your device, and finding the features of Galaxy AI to be such a game changer for your usage. We have provided a link to the Samsung Support Team to offer assistance to you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US