Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,521 Reviews)
Rating breakdown 5,521 reviews
5 Stars
4,320
4 Stars
914
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Great overall
on August 19, 2025
Posted by: Ivusik
[This review was collected as part of a promotion.] I was choosing between Google Pixel and Samsung, eventually setteled for this phone as I've had a great experience with Samsung, especially the UI. The chipset was a dealbreaker for me, so far it's a beast, although the battery suffers a bit because of this, but it can last you the whole day no problem. The cameras are performing good. I love the Galaxy AI live translation as I'm traveling right now so it's been very helpful. Overall I like the design of the phone, new features etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on August 19, 2025
Posted by: Mom2j3
[This review was collected as part of a promotion.] The Galaxy Ai is a great phone with multiple programs to keep every day activities on track!
I was slightly disappointed with the camera, the pictures were never very well focused . I actually think it may have been a misfunction with my phone perhaps (?)
I have always used Galaxy, and always will!
I was slightly disappointed with the camera, the pictures were never very well focused . I actually think it may have been a misfunction with my phone perhaps (?)
I have always used Galaxy, and always will!
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hey there Mom2j3, we appreciate your feedback on your Samsung Galaxy S25 with us. We are happy to hear how pleased you are with the usage of Galaxy AI with your device. We have shared a link to an article to help you with the blurry photos you mention experiencing. We have also shared a link to the Samsung Support Team and warranty information to assist you if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use very smooth and reliable
on August 19, 2025
Posted by: Elyk85
[This review was collected as part of a promotion.] Yeah, the phone is wonderful, easy to use.Has great camera?Quality takes wonderful pictures and is very reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my phone and Ive had many before
on August 19, 2025
Posted by: Layla1979
[This review was collected as part of a promotion.] My Galaxy Ai has made my life so mucb easier. From health tips to trouble ahhoting its a life save. My S25 has unique fitures from my saving help to my health tracker. I had a mild heart attack and my phone is the reason I went to the hospital. Its amazing and i would love to keep this device forever❤️❤️❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good phone
on August 19, 2025
Posted by: LoboScott
[This review was collected as part of a promotion.] My phone and Galaxy AI makes life much easier. I am able to do things without having to sit in front of a computer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best ever
on August 19, 2025
Posted by: Lizgrace
[This review was collected as part of a promotion.] I Love it best phone ever. Must get wint regret. Not bad at sll
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As always easy to use
on August 19, 2025
Posted by: ChinaSapphire
[This review was collected as part of a promotion.] This is my i don't know how many galaxy model phones that I've had but I keep buying them for a reason.
Customization is easy, screen quality and battery life are good, and I've dropped it plenty of times with no damage. I even use the AI every once in a while, makes looking up quick things easier.
All my future phones are gonna be Galaxy S models
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've had my Samsung Galaxy for so long it's great
on August 19, 2025
Posted by: Bnmcmullin
[This review was collected as part of a promotion.] Best stuff in the world can't beat it my Samsung Galaxy is the best ever I've had it forever it's probably discontinued by now definitely need to upgrade but really don't want to lol AI ❤️
Value
5
Written by a customer while visiting Samsung US