Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,537 Reviews)
Rating breakdown 5,537 reviews
5 Stars
4,334
4 Stars
916
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Amazing phone with great features
on August 20, 2025
Posted by: Sanjeev
[This review was collected as part of a promotion.] This is amazing phone with great features. Greate camera and battery
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love The Camera and Battery Life
on August 20, 2025
Posted by: ANN6868
[This review was collected as part of a promotion.] I only buy Samsung Galaxy phones. Nothing else works for me. Simple to use but all I need for downloading music, videos, and streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
phones good
on August 20, 2025
Posted by: DestinyGamer
[This review was collected as part of a promotion.] the phone is good. Gaming on it has been a blast, everything runs really well, high framerate as well as amazing visuals. streaming movies and watching YouTube is also really nice. I dont really use Galaxy AI but having that option is nice I guess.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Regular
on August 20, 2025
Posted by: Gmania
[This review was collected as part of a promotion.] Works well and is a good phone. If you if like a bigger screen than go with the ultra version that comes with the s.Pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need an upgrade
on August 20, 2025
Posted by: Tazietaz
[This review was collected as part of a promotion.] It does not hold alot of storage, and times it runs extremely slow
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hi there Tazietaz, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand how valuable your phone is to you every day, and we would love nothing more than to help you resolve the frustrations you mention experiencing with your device. We have provided links to a few articles to help you maximize the speed of your device. We have also shared a link to the Samsung Support Team if you are interested in exploring the storage expansion option we have available for your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
love the phone
on August 20, 2025
Posted by: LoveMyPhonetoo
[This review was collected as part of a promotion.] Love the camera features and holds a great charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for Life
on August 19, 2025
Posted by: Taybay
[This review was collected as part of a promotion.] Samsung never disappoints when it comes to the camera. 30× zoom! As always super durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smooth operating system
on August 19, 2025
Posted by: JohnWick91
[This review was collected as part of a promotion.] I always love getting a new phone but hate it at the same time because I have to move all my stuff over sign back into all accounts that parts a nightmare. This switch I went from the s24 to the s25 before the s24 hit the new update so when I got the s25 I was completely lost. Even tho my husband had been going on and on about the new update will be like getting a new phone. I love my phone I'm thankful for tiktok for showing me how to simplify my phone a little bit. I still don't know what all this phone can do my husband shows me new stuff every week when he sees me using the phone like an old Nokia.
Value
4
Written by a customer while visiting Samsung US