Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,537 Reviews)
Rating breakdown 5,537 reviews
5 Stars
4,334
4 Stars
916
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
S25 review
on August 22, 2025
Posted by: Grecs1234
[This review was collected as part of a promotion.] Phone is very snappy, apps open up very fluently. This is coming from an s10 user though so they're is an expected level of improvement. Only gripe I have is that the phone does not have SD card slot/headphone jack and display resolution is visibly lower that the s10 (how old is the s10?)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsungnew phone
on August 22, 2025
Posted by: Jesserz
[This review was collected as part of a promotion.] Galaxyai is awesome I use it all the time
I use it as a therapist lol its helped alot
I use it as a therapist lol its helped alot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thumbs up
on August 22, 2025
Posted by: Kmrm76
[This review was collected as part of a promotion.] No comment at this time. All past experiences are good though
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Where's the "that's new" moment?
on August 22, 2025
Posted by: StickyNicky
[This review was collected as part of a promotion.] I switched from Motorola to Samsung this week. The "Galaxy AI" does process faster than my MotoAI did. I also notice the processing speed is faster. Other than that, I am not impressed. Samsung doesn't offer many shortcuts and I liked having numerous gestures to make the device convenient. For example, the screenshot gesture doesn't always work. I have went through all the settings and I definitely feel like I went backwards with this purchase. I can't customize or utilize the options I enjoyed with my previous phone. The positives are the phone is fast and I haven't had too many glitches. Unfortunately, I haven't found any new capabilities. Even the Galaxy AI is only nice when it actually understands what I am saying; I have to use my keyboard a lot more. I am trying to stay optimistic and hopefully I can find some new capabilities soon...
Value
2
Response from Samsung USBy R&R Team, August 26, 2025
Hey StickyNicky, we appreciate you sbaring your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the enhanced speed of your device. We know it can take time to adjust from one operating system and featues to another. We have provided a link to the complete manual for your device to help you with the full capabilities and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you with the voice to text feature, and to answer any questions you may have about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Steve
from United States
Expertise:Expert
Verified Purchase:Yes
One of the only phones out there with good performance and a reasonable size! The "average" phone is just ridiculously large.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Es un buen producto rapido al navegar
on August 22, 2025
Posted by: Charly
[This review was collected as part of a promotion.] La AI funciona exelente no tiene ningun problema al navegar
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid performance at a reasonable price
on August 22, 2025
Posted by: GDubsJunkie
[This review was collected as part of a promotion.] After using my Galaxy s25 for a few months now I can say that it has not disappointed. It performs well and handles multitasking without issue. I love that I can easily switch back and forth between apps when doing different things at the same time. I am able to get many tasks done with less time because of this. Also, the camera takes nice pictures. It has a good zoom and let's you get the details that make the pictures come out looking really good! Altogether, the phone is great and functions well. I have been told that I'm a "power-user" by my service provider and I've experience issues with less capable devices in the past. The Galaxy series is phone is the first that I haven't had those types of problems. I use it for both work and personal use and have been very happy with the performance. It's the first phone that I haven't felt like I have to upgrade early. I actually can make it a year or two without the need to look for a replacement due to the loss of performance overtime. It makes me feel like I'm getting a good value when compared to other comparable devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feature rich, powerful, and stylish!
on August 22, 2025
Posted by: CAPTTIGHT230
[This review was collected as part of a promotion.] The whole S line of phones as of late have been amazing devices! But I personally adore this new S25, even over the S24+!
The snapdragon 8 elite processor is just a beast and runs everything super smoothly. (Even faster with "reduce animations" turned on.)
The screen is bright and tack-sharp, and I've been using the S25 as my daily driver and I love it so far!
The screen is bright and tack-sharp, and I've been using the S25 as my daily driver and I love it so far!
And for me, the included galaxy Ai is very nice when editing and adjusting photos. It saves alot of time and is surprisingly smart and accurate, well done samsung.
Overall the S25 is yet another success in samsung's immensely growing S line of phones, and I can't recommend samsung devices enough!
Value
5
Written by a customer while visiting Samsung US