Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,543 Reviews)
Rating breakdown 5,543 reviews
5 Stars
4,338
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4
Happy with my new S25 galaxy
on September 7, 2025
Posted by: KittyBrasil
[This review was collected as part of a promotion.] I am happy with my new S25. The best part is how incredibly light it feels in my hand. It's like holding a feather, honestly! And let me tell you, this thing is lightning fast. Apps open instantly, and everything runs super smoothly. I was a bit hesitant at first, but I'm so glad I took the plunge and bought it. I'm not sure why anyone would buy anything else. It's the best phone I've ever owned, for sure.
Value
4
Response from Samsung USBy R&R Team, September 9, 2025
Hi there KittyBrasil, thank you for your feedback on your Samsung Galaxy S25. We couldn't be happier to hear that you are so thrilled with the usage of your new device, and the feel of the phone in your hand. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kris
from Alabama
Expertise:Expert
Verified Purchase:Yes
I always buy Samsung phones. The products never fail
Response from Samsung USBy R&R Team, September 12, 2025
Hey Kris, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear that you are just as pleased with this new device as you have always been with devices before. We have provided a link to the manual to help you with additional features of your device, and to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mike
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
Without quoting technical specifications, the performance and improved features of the S25 are worth the move to upgrade. Fast charging time, smoother scrolling and a more responsive interface, are all desirable attributes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Hector
from Katy, TX.
Expertise:Intermediate
Verified Purchase:Yes
The best phone I ever had in the last 5 years. Super fast, super smooth, not cluttered with all those apps cell phones companies put into it. Best of all if you are like me that just want things your way, this is the phone for you. You can customize it your way just like I did mine. You will not go wrong with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey Hector, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear you are finding this to be the best phone you've had in year, and finding it to be so easy to customize to your preferences. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Brenna
from Nevada
Expertise:Intermediate
Verified Purchase:Yes
Stylish and similar to my galaxy 21. Enjoying it so far.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rina
Verified Purchase:Yes
I bought the galaxy S25 because my galaxy flip z6 broke, the screen went black and wouldn't turn on. So I kinda move back in to a single piece phone instead of flip phone. I picked the color coral red, it's pretty and like that it's not too big and not too small just perfect for my hands. Other feature that I also like is that it allows you to have a finger or thumb print for unlocking the phone. Camera is great as always and the battery life too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for personal and business use
on September 3, 2025
Posted by: stmapman7
[This review was collected as part of a promotion.] I primarily use my phone for personal use, mostly either talking on the phone with family and at other times, professional use. I also use this phone for playing games occasionally and have fun navigating through the app platform.
Value
4
Response from Samsung USBy R&R Team, September 3, 2025
Hey Stmapman7, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are so pleased with the capabilities of your device for your usage needs. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anon
from Connecticut
Verified Purchase:Yes
I traded in my old Galaxy Note 9 for this phone, and its been nothing but incredible. From the fast speeds, to the impressive battery life and bigger storage; I've found this phone to be great investment.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US