Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,182 Reviews)
Open Ratings Snapshot
Rating breakdown 5,182 reviews
5 Stars
4,068
4 Stars
863
3 Stars
178
2 Stars
39
1 Star
34
84%of customers recommend this product. 
(
74 out of 88
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Been good to me
on August 1, 2026
Posted by: Digby7822
[This review was collected as part of a promotion.] Very satisfied
Overall great phone been good to me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm Discovering New features with every Update
on August 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 series because of the cell phone satelite feature available for the area we enjoy time away from to city & all the noice. Having satellite cell phone service is fantastic now without having to jump in the car & drive 5 miles down the road to town to reach the nearest cell phone signal when there's no cell service available while visiting our property in SE Ohio where service is spotty. Having peace of mind for if or when I need to get a phone call or an important message from family. Nowadays one can't live without our cell phone because it is the lifeline to everything I our lives from calendar of events, appointment keepers, handy note taking without searching for paper & pencil, accepting call, messages, stress reliever apps, games, a dictionary, banking. You name it, our phone has become our new best friend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone ...
on July 31, 2026
Posted by: Mrchef
[This review was collected as part of a promotion.] It really helps me with my event video coverage, allowing me to capture every moment and produce a perfect final video.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I.find new features everyday
on July 31, 2026
Posted by: Beezer
[This review was collected as part of a promotion.] I choose Samsung because I like the way every phone I've had by them I love the way they navigate
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose Galaxy
on July 30, 2026
Posted by: GotaGalaxy
[This review was collected as part of a promotion.] I chose Galaxy years ago and I will always choose Galaxy.
Android girl all the way and Galaxy phones have always been the phones for me..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unique experience
on July 30, 2026
Posted by: Guevar
[This review was collected as part of a promotion.] Of all the options there were... "I chose you." The Samsung S25 exceeded my expectations: fast, stylish, with a hard battery and a spectacular camera. I have no regrets about this purchase.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 30, 2026
Hi there Guevar, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that your new device not only met your expectations but exceeded them in battery life and camera quality. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this phone has good performance
on July 29, 2026
Posted by: bleughost
[This review was collected as part of a promotion.] this phone's so many useful AI features that makes using this phone so much better I have used it for live streaming, great battery performance, amazing sound quality for listening to music. thank u Samsung.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 29, 2026
Hi there Bleughost, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are finding Galaxy AI helpful for your streaming from your device, and that you are enjoying listening to your must, while finding the battery able to keep up with your usage during the day. We have shared a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 has great features and nice quick updates.
on July 27, 2026
Posted by: King9455
[This review was collected as part of a promotion.] Gemini works great and very helpful. Especially when no one can give you a understanding it will.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 29, 2026
Hey King9455, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear that you are finding this device so helpful with the addition of Galaxy AI to find information with ease. We have provided links to resources to help you fully explore and customize your device, as well as answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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