Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,543 Reviews)
Rating breakdown 5,543 reviews
5 Stars
4,338
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4
It is not a bad phone most days
on September 15, 2025
Posted by: Weaver1980
[This review was collected as part of a promotion.] I have never used my ai cause I do not know how to set it up
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new S25
on September 15, 2025
Posted by: LovemyGalaxyS25
[This review was collected as part of a promotion.] I absolutely am in love with my the new Galaxy S25 it is my favorite phone bar far. The camera is outstanding, beyond outstanding, it really does take Beautiful photos of my family & children at play unlike any other phone has been able to do in the past. Im only have way thru finding out all the amazing stuff the S25 does & I can already tell just how great of a device it really is !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 phone review
on September 15, 2025
Posted by: BeKr45
[This review was collected as part of a promotion.] Galaxy AI is kinda nice when you Google search. There's a lot of options for editing photos including removal of items not wanted in the photo. Takes nice photos, although s24 ultra is way better with pics! Upgraded device and wish I wouldn't have. I miss HTC and LG devices for sure!!!
Apps shut down frequently or "stop working".
Apps shut down frequently or "stop working".
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hi BeKr45, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know that updates to your device can come with different features that take time to adjust. We have provided a link to an article to help you with the camera settings and features to help you capture the best possible photos and videos. We have also shared a link to a troubleshooting guide to assist you with the apps you mention closing or freezing. We have lastly, shared a link to the Samsung Support Team to assist you further if your frustrations continue with your phone. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone in Galaxy Series
on September 15, 2025
Posted by: Eibhilin
[This review was collected as part of a promotion.] My Galaxy S25 has been my favorite phone so far! I use it to get the news, do research, and play. The UI is very intuitive and I haven't had any issues. My favorite app is the camera - for me, the point and shoot feature is as easy as it gets and taking video makes me feel like a pro. The Google AI is automatic when I'm using it in my car - I enjoy driving because of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its ok but I wish it was bigger and edgeless like
on September 15, 2025
Posted by: Leegee
[This review was collected as part of a promotion.] Its ok im enjoying it but I wish it was bigger and edgeless like the s7
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is definitely better than the A series
on September 15, 2025
Posted by: Brandont
[This review was collected as part of a promotion.] I use my phone slot for work, calendars, maps, and photos. I love the camera on this, and use it constantly. It's loading speeds out do that of my last phone, the a15, and thats pretty cool too. I do wish the speaker got louder, I work around alot of construction noise and alot of times need my hands for other things, or have a third party in on the call. So I'm very often on speaker phone. Outside of that, I'm very happy with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new friend
on September 15, 2025
Posted by: RalphC
[This review was collected as part of a promotion.] I use it to watch TV programs because it's got great quality of pictures, all I could tell you is that this is a great product and that I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's got more bang for the buck than you know
on September 15, 2025
Posted by: Work2much
[This review was collected as part of a promotion.] It's great for my job. Does what I need. It also takes a beating and I dont eve. Have a case for it.
Value
5
Written by a customer while visiting Samsung US