Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,993 Reviews)
Open Ratings Snapshot
Rating breakdown 5,993 reviews
5 Stars
4,696
4 Stars
989
3 Stars
207
2 Stars
48
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4 out of 5
4
Multitasking apps with ease
on October 10, 2025
Posted by: Jossy122
[This review was collected as part of a promotion.] This device handles all my commands with ease and is very responsive with apps running in the background. Quick responses and great battery life.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall features and specs.
on October 10, 2025
Posted by: Rakane814
[This review was collected as part of a promotion.] Galaxy AI is one of the best things I've used on my phone it's so helpful in many cases.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone is great.
on October 10, 2025
Posted by: Drobg824
[This review was collected as part of a promotion.] Great phone. Lots of storage. Comes with many great features like Galaxy AI.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The tends have a mind of its own sometimes
on October 10, 2025
Posted by: Warrzone2
[This review was collected as part of a promotion.] The AI part of the phone is good ...although I am still getting used to it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 14, 2025
Hey Warrzone2, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you have been initally pleased with the capabilities of your device. We have provided a link to the complete manual for your phone to help you with the additional features, and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to offer assistance if any questions come up during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone and good price
on October 10, 2025
Posted by: MustLoveDogs72
[This review was collected as part of a promotion.] Easy to use and the battery life is excellent. Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung
on October 10, 2025
Posted by: CyncynR
[This review was collected as part of a promotion.] I love ALL my galaxy devices, I've been getting Samsung since the GalaxyS back in 2011. Now I have tablets, phones, earbuds, watches, tv's, fridge, and I will soon look into a stove. I love my Samsung products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product has great features specs magnificent
on October 10, 2025
Posted by: Lippieb
[This review was collected as part of a promotion.] The AI is great The picture crystal clear gaming wonderful music and movie quality and resolution great love the light weight and easy to operator
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Still learning
on October 10, 2025
Posted by: MISamsung21
[This review was collected as part of a promotion.] The Samsung galaxy s25 is a good phone and meets my basic needs. I love the size. Not too large. The AI isn't my favorite. I like just generic features
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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