Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,544 Reviews)
Rating breakdown 5,544 reviews
5 Stars
4,339
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
samsung S25 review
on September 15, 2025
Posted by: Rosesarered
[This review was collected as part of a promotion.] I've had a new Samsung Galaxy S25 for a few months now and overall I think it is their best phone that I've tried out so far. I mostly use it for gaming and photos, and I think both features are excellent. The resolution for both gaming and photos is top notch. The new galaxy AI feature is also great. There are so many things it can do for you. The speakers for both music and media are better than some Bluetooth speakers and it's many functions and features can't be beat. If you want a top of the line phone for a reasonable price you can't go wrong with a Samsung galaxy S25. Try one for yourself and I bet you'll agree!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works great
on September 15, 2025
Posted by: Bottomfeeder
[This review was collected as part of a promotion.] Works great for evrything from phone calls all the way to ps2 emulators thoroughly impressed with the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great AMOLED screen, poor fingerprint sensor.
on September 15, 2025
Posted by: Micoboys
[This review was collected as part of a promotion.] Bixby is a hit or miss. But works when she hears the prompt correctly.
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hi there Micoboys, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important your phone is to you for a range of daily tasks. We have provided a link to an article tohelp you with the fingerprint reader on your device. We have also shared a link to the Samsung Support Team to offer assistance with Bixby or any additional questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product takes great photos
on September 15, 2025
Posted by: Bigstan
[This review was collected as part of a promotion.] My phone works absolutely fine no problems ever thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has been flawless.
on September 15, 2025
Posted by: StellarWolf213
[This review was collected as part of a promotion.] Since I've had the phone, it's been a little hard to adjust. How small it is compared to my other one, but 10 × 100 times better faster. Has it lagged updates happen really fast? I used to have to wait for like almost an hour for updates. So updates are quick everything's perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE THE NEW AI IT TURNS ME INTO A WHOLE PERSON
on September 15, 2025
Posted by: PHATGIRL
[This review was collected as part of a promotion.] I LOVE THE NEW AI IT TURNS ME INTO ANOTHER PERSON AND IT'S GREAT USING IT ON CAPCUT I LOVE IT SO THANKS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 review
on September 15, 2025
Posted by: Sam2025
[This review was collected as part of a promotion.] Everything works great. I wish it had voicemail to written format transcription.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my Galaxy phone
on September 15, 2025
Posted by: DANinPhxAz
[This review was collected as part of a promotion.] I love my Galaxy phone it's a quality phone and I love doing AI on it
Value
4
Written by a customer while visiting Samsung US