Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,545 Reviews)
Rating breakdown 5,545 reviews
5 Stars
4,340
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Amazing & Priceless
on September 18, 2025
Posted by: LaJoy86
[This review was collected as part of a promotion.] I am truly enamored with this phone! The Galaxy AI functionality is exceptional, and the convenience of language translation even during a call is simply unmatched. I believe this phone is genuinely worth far more than its current price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice and Sleek
on September 18, 2025
Posted by: Love2Craft
[This review was collected as part of a promotion.] The Galaxy S25 is sleek and easy to use. It already comes with numerous features and apps. It's easy to use and has a great display.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good phone
on September 18, 2025
Posted by: Elpete77
[This review was collected as part of a promotion.] GALAXY AI is ok. I miss the flip for photo and shake for flashlight of the moto phone I came from, but functionally the s25 works well. Also, I don't like that the voicemail transcript that was so seamless kn the moto seems fraught with issues here. And did I mention that Galaxy AI is pretty good?
Value
3
Response from Samsung USBy R&R Team, September 19, 2025
Hi there Elpete77, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know that changing from one manufacturer to another can come with a bit of a learning curve as you discover all of the shortcuts and ways you can use your new device. We have provided a link to the complete manual for your device to assist you with these features, and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to offer assistance with your voicemail, and answer any questions you may along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Phone
on September 18, 2025
Posted by: Michelle
[This review was collected as part of a promotion.] This phone is amazing, I have had the best time with this phone, because the battery lasts for 8-12 hours without fail! It has a great screen, and everything is clear as a bell!! Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty cool
on September 18, 2025
Posted by: T3NT1172
[This review was collected as part of a promotion.] I enjoy playing games and calling friends I enjoy using galaxy ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on September 18, 2025
Posted by: Chitown
[This review was collected as part of a promotion.] I like it but I wish they had everything the same when comparing 2 exa t same phones. My husband has one and so do I but the buttons are different and the settings. Even the camera. Its so bizarre. The AI feature is awesome. Very convenient for me love "AI"
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 18, 2025
Posted by: Ggjggg
[This review was collected as part of a promotion.] Love it great fit for me absolutely perfect aksksks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact King
on September 18, 2025
Posted by: AdityaBala
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily, and it’s become an all-in-one tool for just about everything I do. From streaming shows in crisp detail to gaming on the go with smooth performance, it never disappoints. The display makes watching movies and sports so much more immersive, and the sound quality feels like I’m carrying a mini theater in my pocket.
For work and school, I rely on it for video calls, note-taking, and multitasking, and it handles everything without slowing down. The battery life easily gets me through the day, even with heavy use.
I also love how seamlessly it connects with other Galaxy devices—it keeps my routine simple and efficient. Galaxy AI takes it even further, helping me stay organized and making everyday tasks quicker and smarter.
Overall, my Samsung device isn’t just a phone—it’s my go-to for entertainment, productivity, and staying connected.
Value
5
Written by a customer while visiting Samsung US