Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,991 Reviews)
Open Ratings Snapshot
Rating breakdown 5,991 reviews
5 Stars
4,695
4 Stars
988
3 Stars
207
2 Stars
48
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
This amazing phone has truly exceeded all expectat
on October 11, 2025
Posted by: Hulk8660
[This review was collected as part of a promotion.] It is truly fascinating how much artificial intelligence has advanced in recent years. The capabilities of these systems continue to grow and become increasingly sophisticated. Exploring the many applications of such technology is incredibly exciting for the future. This evolution offers intriguing possibilities for various industries and aspects of daily life. We can anticipate further remarkable developments in the world of awesome ai.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top-notch phone camera and speed are insane!
on October 11, 2025
Posted by: S25Beast
[This review was collected as part of a promotion.] I’ve been using the S25 for a while now and it’s one of the best phones I’ve ever had. The camera quality is super clear, the battery lasts all day, and it’s fast with no lag at all. The screen is bright and smooth, and it feels great in the hand. Definitely worth the price — I’d recommend it to anyone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product
on October 11, 2025
Posted by: Myown1
[This review was collected as part of a promotion.] This phone is a good product. I haven't had it that long, but it is easier to use than my last one.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new phone!
on October 11, 2025
Posted by: Coloradogirl
[This review was collected as part of a promotion.] I recently upgraded my phone to the new Samsung galaxy with galaxy AI and it was been amazing! Seamless navigation for searching, scrolling, and calling/texting! 10x better than my last device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fantastic update, awesome upgraded features aFast.
on October 11, 2025
Posted by: Theguru
[This review was collected as part of a promotion.] Galaxy AI is a fantastic tool I use my phone for work, streaming, games and social media. AI helps me make my day easier with suggestions, outlines and suggestions for a smooth use.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy all the way.
on October 11, 2025
Posted by: UncleLucy
[This review was collected as part of a promotion.] I have been a Samsung Galaxy user for many years and many different models. I won't buy anything else. From the ease of use to the many features, it's a no brainer for me. Love the new Galaxy AI. I use it almost daily to set reminders, enhance photos, and many other things. Now I think I need a Galaxy watch...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone
on October 11, 2025
Posted by: Villeford
[This review was collected as part of a promotion.] I like my phone; it has very good cameras and I haven't had any problem with battery life. I've dropped it more than a few times because I'm clumsy, and with the case on it I have done no damage and the screen has been unimpacted.
Android OS isn't too bad, though I find it very pushy to get AI everything. In fact, I've gone in and turned off all of the Galaxy AI settings, because I don't want them. In that respect, I appreciate that those settings were relatively easy to find.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 charging
on October 11, 2025
Posted by: NoGamer
[This review was collected as part of a promotion.] How can Galaxy AI improve my phone charging experience? When new, approximate charge time in minutes equalled the % to go until 100%. (If phone was at 30% power notifications displayed 1 hrs 10 min to full) About 70 minutes to fill 70% of charge. After 4 months of average use for texting and IG the time to charge has DOUBLED. Why has the charge time increased so significantly?
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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