Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,991 Reviews)
Open Ratings Snapshot
Rating breakdown 5,991 reviews
5 Stars
4,695
4 Stars
988
3 Stars
207
2 Stars
48
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4 out of 5
4
Great storage, Compatibility
on October 12, 2025
Posted by: BigRedeR
[This review was collected as part of a promotion.] The phone offers efficient storage, ensuring ample space for your needs. Locating apps is a breeze, thanks to its user-friendly interface. Its excellent compatibility allows for seamless linking with various devices. The artificial intelligence features are truly spectacular, enhancing the overall experience. Overall, it is a great device.
The device's capabilities for social media and email are impressive, streamlining daily communication. Its conversational features offer an expandable and intuitive user experience. Artificial intelligence is integrated seamlessly, enhancing various functionalities and user interactions. Image creation tools are also readily available, broadening the range of creative possibilities. Overall, this product presents a comprehensive and innovative technological experience.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does the job
on October 12, 2025
Posted by: Kevbo78
[This review was collected as part of a promotion.] I replaced my S21 after it got run over. I'm very happy with the s25, it has all the same functionality and receives updates timely so I'm very happy with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVABLE DEVICE
on October 12, 2025
Posted by: Sharifkhan
[This review was collected as part of a promotion.] Al are perfect to me that's all what I can say please
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has awesome features
on October 12, 2025
Posted by: Sxcenikki
[This review was collected as part of a promotion.] I love taking pictures and then using galaxy ai to edit and search get suggestions for things.. when i write it helps me with my grammar .I voice search for things ,make calls, write texts...its durable and long battery life
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great phone overall
on October 12, 2025
Posted by: Barberlady
[This review was collected as part of a promotion.] Would like to try the ae1ive had my phone for a while and never had not 1 problem
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy25 of mine
on October 12, 2025
Posted by: Grandjuju68
[This review was collected as part of a promotion.] I am still learning about this new phone. The photos are beautiful and the camera is easy to use. The last few phones I have bought were for the camera and I will continue to do that. Another plus is learning how to use Galaxy AI. I never really had interest in AI but it is helpful so far.
My dislikes are the screen size is so small a full inch+ I didn't think it would bother me as much as it does. It doesn't have enough memory or a way to add more and that is a problem for me! I am a senior who is retired so every penny counts. Seriously considering taking it back for a different phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lightweight
on October 11, 2025
Posted by: Kingzb1tch
[This review was collected as part of a promotion.] First Samsung phone that I've not had an issue with. Great camera.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great phone from Samsung!
on October 11, 2025
Posted by: TacoTay
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25. I upgraded from the S22 Ultra and even though my screen is a tiny bit smaller now than the Ultra, it hasn't been any issue. I quickly got used to it within the first day. It's also a little bit lighter than the Ultra as well.
The battery life on the S25 is such a huge improvement from the S22 Ultra. I knew the battery was dying quicker, but I can't believe how I didnt notice it was so much! This alone was definitely worth the upgrade.
Galaxy AI has been fun to mess around with. I found it especially useful to edit photos. When using the "erase objects" tool, the AI corrections to the items I've circled have been mostly accurate. It ends up being helpful more times than it's not.
Overall, if it wasnt for the battery issue with my S22 Ultra, I probably wouldnt have needed this upgrade. I dont feel like theres really a ton of new features that overpower the S22. However, the S25 is still a solid phone. So I would definitely love it if I were coming from a different brand or a much older phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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